About The Position

Amgen is hiring an Account Manager or Specialty Account Manager to represent its products to physicians and other healthcare professionals in the IgG4-related disease (IgG4-RD) therapeutic area. The role is responsible for establishing product sales and managing assigned territory accounts, while providing disease information and education to medical professionals and other external customers involved in patient care. The Account Manager role is Level 4 and the Specialty Account Manager role is Level 5. The position uses a patient-centered, consultative selling approach to address the needs of healthcare professionals who treat IgG4-RD patients. The role works across internal teams and external healthcare settings, builds relationships with key opinion leaders, and maintains in-depth clinical and scientific knowledge of the disease and therapeutic area. All activities must adhere to company policies and compliance requirements, including appropriate documentation and reporting. The expected annual salary range is $145,311–$196,597 for Account Manager (Level 4) and $158,931–$215,025 for Specialty Account Manager (Level 5), excluding Puerto Rico. The position requires approximately 20–30% travel, including some overnight and weekend commitments. The application deadline is November 30; applications may be accepted until a sufficient number are received or a candidate is selected.

Requirements

  • For Account Manager Level 4: Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; or an associate degree and 6 years of such sales experience; or a high school diploma/GED and 8 years of such sales experience.
  • For Specialty Account Manager Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; or a master's degree and 6 years; or a bachelor's degree and 8 years; or an associate degree and 10 years of such collective experience.
  • Approximately 20–30% travel, including some overnight and weekend commitments.
  • Excellent written and verbal communication skills.
  • Strong organizational, analytical, and computer skills.
  • Proficiency in Microsoft Office.
  • Professional, proactive demeanor and strong interpersonal skills.

Nice To Haves

  • Bachelor's degree strongly preferred; graduate business or healthcare-related degree preferred.
  • 7+ years of experience in biotech, specialty pharmaceutical, or rare disease sales.
  • Experience in rare disease or orphan drugs; ultra-orphan experience preferred, and rare disease launch experience strongly preferred.
  • Immunology or rheumatology experience.
  • At least 3 years of in-office injection or infusion sales involving a medical-benefit product and extensive coordination with patient access services.
  • Experience in a matrix selling environment collaborating with patient services, market access, Medical Affairs, and reimbursement, with a significant focus on patient centricity.
  • Market development or deep profiling experience in rare, unmet-need spaces.
  • Success educating healthcare professionals about complex diseases diagnosed through clinical observation and involving diverse patient profiles that do not always lend themselves to simple segmentation.
  • Documented track record of consistent, exceptional performance.
  • Ability to work independently in a fast-paced, highly challenging work environment.

Responsibilities

  • Achieve assigned sales objectives through patient-centered disease and product education for healthcare professionals, while following corporate compliance guidelines.
  • Implement marketing-plan goals by executing a strategic account business plan.
  • Work effectively in a matrix environment with case managers, Medical Affairs, the patient access team, and other relevant partners.
  • Use available company resources and programs, including peer-to-peer education and cross-functional partners, to address identified knowledge gaps.
  • Navigate the healthcare landscape and identify opportunities across academic institutions, IDNs, accountable care organizations, private practices, and community hospital systems.
  • Establish productive business relationships with key local, regional, and national KOLs in the assigned geography and therapeutic areas.
  • Develop and maintain in-depth disease, therapeutic, clinical, and scientific knowledge.
  • Use a consultative, technically informed, solution-oriented selling approach to meet the needs of healthcare professionals treating IgG4-RD patients.
  • Conduct role activities in compliance with corporate policies, including required documentation and reporting.

Benefits

  • Comprehensive employee benefits package
  • Retirement and Savings Plan with generous company contributions
  • Group medical coverage
  • Dental coverage
  • Vision coverage
  • Life insurance
  • Disability insurance
  • Flexible spending accounts
  • Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan
  • Stock-based long-term incentives
  • Award-winning time-off plans
  • Bi-annual company-wide shutdowns
  • Flexible work models, including remote work arrangements where possible
  • Career development opportunities
  • Work/life balance support
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