Account Manager / Specialty Account Manager - IgG4 - (Rare Disease) - Austin, TX

Amgen•Austin, TX

1d•$145,311 - $215,025

About The Position

Amgen is hiring an Account Manager or Specialty Account Manager for its IgG4-RD rare disease sales team in Austin, Texas. The role represents Amgen products to physicians and other healthcare professionals, establishes product sales, and manages assigned territory accounts. It provides disease information and education to medical professionals and other external customers involved in patient care. The position uses a consultative, technically informed selling approach to support healthcare professionals who treat patients with Immunoglobulin-Related Disease (IgG4-RD), while following corporate compliance guidelines and policies. The role works across internal teams and external healthcare organizations to carry out account plans, address knowledge gaps, build relationships with key opinion leaders, and support patient-centered care. It requires in-depth clinical and scientific knowledge of the disease and therapeutic area, as well as the ability to navigate a complex healthcare landscape. The role requires approximately 20–30% travel, including some overnight and weekend commitments.

Requirements

For Account Manager (Level 4): Bachelor’s degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; or an associate degree and 6 years of such sales experience; or a high school diploma/GED and 8 years of such sales experience.
For Specialty Account Manager (Level 5): Doctorate degree and 2 years of collective account management, sales, and commercial experience; or a master’s degree and 6 years; or a bachelor’s degree and 8 years; or an associate degree and 10 years of such experience.
Excellent written and verbal communication skills.
Strong organizational, analytical, and computer skills.
Proficiency in Microsoft Office.
Professional, proactive demeanor and strong interpersonal skills.
Ability to work independently in a fast-paced, highly challenging work environment.
Adherence to corporate compliance policies and appropriate documentation and reporting.

Nice To Haves

Bachelor’s degree strongly preferred; graduate business or healthcare-related degree preferred.
Seven or more years of experience in biotech, specialty pharmaceutical, or rare disease sales.
Three or more years of rare disease or orphan drug experience; ultra-orphan experience preferred, and rare disease launch experience strongly preferred.
Immunology or rheumatology experience.
At least three years of in-office injection or infusion sales for a medical-benefit product requiring extensive coordination with patient access services.
Experience in a matrix selling environment collaborating with patient services, market access, Medical Affairs, and reimbursement, with significant focus on patient centricity.
Market development or deep profiling experience in rare, unmet-need spaces.
Demonstrated success educating healthcare professionals about complex diseases diagnosed through clinical observation, involving diverse patient profiles that may not lend themselves to simple segmentation.
Documented record of consistent, exceptional performance.

Responsibilities

Achieve assigned sales objectives through patient-centered disease and product education for healthcare professionals, while adhering to corporate compliance guidelines.
Implement marketing-plan goals by executing a strategic account business plan.
Work in a matrix environment with case managers, Medical Affairs, the patient access team, and other relevant partners.
Use available company resources and programs, including peer-to-peer education and cross-functional partners, to address identified knowledge gaps.
Navigate healthcare organizations and identify opportunities across academic institutions, IDNs, accountable care organizations, private practices, and community hospital systems.
Establish productive business relationships with key local, regional, and national KOLs within the coverage area and assigned therapeutic areas.
Develop and maintain in-depth disease, therapeutic, clinical, and scientific knowledge.
Use consultative, technical, solution-oriented selling to meet the needs of healthcare professionals treating IgG4-RD patients.
Follow compliance and corporate policies, including appropriate documentation and reporting.
Travel approximately 20–30%, including some overnight and weekend commitments.

Benefits

Health and welfare plans for employees and eligible dependents.
Retirement and Savings Plan with company contributions.
Medical, dental, and vision coverage.
Life and disability insurance.
Flexible spending accounts.
Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
Stock-based long-term incentives.
Award-winning time-off plans and bi-annual company-wide shutdowns.
Flexible work models, including remote work arrangements where possible.
Career development opportunities.