About The Position

Amgen is hiring an Account Manager or Specialty Account Manager for its IgG4-related disease (IgG4-RD) business in Portland, Maine. The role represents Amgen products to physicians and other healthcare professionals, establishes product sales, and manages the assigned territory. It provides disease information and education to medical professionals and other external customers involved in patient care, using a patient-centered, consultative approach and adhering to corporate compliance requirements. The position works across internal teams and the healthcare landscape to identify account opportunities, address knowledge gaps, build relationships with key opinion leaders, and support healthcare professionals treating patients with IgG4-RD. The role requires in-depth disease and therapeutic knowledge, strategic account planning, and effective use of available company resources. The expected annual salary range is $145,311–$196,597 for Account Manager (Level 4) or $158,931–$215,025 for Specialty Account Manager (Level 5), excluding Puerto Rico. Amgen offers a total rewards plan that includes benefits, incentives, time off, and career development opportunities. The position requires approximately 20–30% travel, including some overnight and weekend commitments.

Requirements

  • Account Manager, Level 4: Bachelor's degree and 3 years of pharmaceutical, biotech, medical device, or hospital sales experience; or associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
  • Specialty Account Manager, Level 5: Doctorate degree and 2 years of combined account management, sales, and commercial experience; or master's degree and 6 years; or bachelor's degree and 8 years; or associate degree and 10 years of such combined experience.
  • Approximately 20–30% travel, including some overnight and weekend commitments.
  • Strong organizational, analytical, and computer skills.
  • Proficiency in Microsoft Office.
  • Excellent written and verbal communication skills.
  • Strong interpersonal skills.
  • Professional, proactive demeanor.
  • Ability to work independently in a fast-paced, highly challenging environment.
  • Documented track record of delivering consistent, exceptional performance.

Nice To Haves

  • Bachelor's degree strongly preferred; graduate business or healthcare-related degree preferred.
  • 7 or more years of experience in biotech, specialty pharmaceutical, or rare disease sales.
  • 3 or more years of rare disease or orphan drug experience; ultra-orphan experience preferred, and rare disease launch experience strongly preferred.
  • Immunology or rheumatology experience.
  • At least 3 years of in-office injection or infusion sales for a medical-benefit product requiring extensive coordination with patient access services.
  • Experience in a matrix selling environment, collaborating with patient services, market access, Medical Affairs, and reimbursement, with significant focus on patient centricity.
  • Market development or deep profiling experience in rare, unmet medical spaces.
  • Experience educating healthcare professionals about complex diseases diagnosed through clinical observation and involving diverse patient profiles that do not always lend themselves to simple segmentation.

Responsibilities

  • Achieve assigned sales objectives by promoting patient-centered disease and product education to healthcare professionals while following corporate compliance guidelines.
  • Implement marketing plan goals by executing a strategic account business plan.
  • Work effectively in a matrix environment with case managers, Medical Affairs, the patient access team, and other relevant parties.
  • Use available resources and programs, including peer-to-peer education and cross-functional partners, to address identified knowledge gaps.
  • Navigate the healthcare landscape and identify opportunities across academic institutions, integrated delivery networks, accountable care organizations, private practices, and community hospital systems.
  • Establish productive business relationships with key local, regional, and national key opinion leaders in the territory and assigned therapeutic areas.
  • Develop and maintain in-depth disease, therapeutic, clinical, and scientific knowledge.
  • Use a consultative, technically informed, solution-oriented selling approach to meet the needs of healthcare professionals treating IgG4-RD patients.
  • Follow compliance and corporate policies, including appropriate documentation and reporting.
  • Travel approximately 20–30%, including some overnight and weekend commitments.

Benefits

  • Comprehensive employee benefits package.
  • Retirement and Savings Plan with generous company contributions.
  • Group medical, dental, and vision coverage.
  • Life and disability insurance.
  • Flexible spending accounts.
  • Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
  • Stock-based long-term incentives.
  • Award-winning time-off plans and bi-annual company-wide shutdowns.
  • Flexible work models, including remote work arrangements where possible.
  • Career development opportunities.
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