About The Position

Amgen is hiring an Account Manager or Specialty Account Manager for its IgG4-related disease (IgG4-RD) work. The role represents Amgen products to physicians and other healthcare professionals, establishes product sales, and manages the assigned territory. It also provides disease information and education to medical professionals and other external customers involved in patient care. The position uses a consultative, technically oriented selling approach to help specialists address the needs of healthcare professionals treating patients with IgG4-RD. The successful candidate builds disease and therapeutic knowledge, identifies opportunities across the healthcare landscape, and develops productive relationships with key opinion leaders. The role involves collaboration with internal teams and external stakeholders, with a strong focus on patient-centered education and compliance with corporate policies.

Requirements

  • For Account Manager Level 4: bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; or associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
  • For Specialty Account Manager Level 5: doctorate degree and 2 years of collective account management, sales, and commercial experience; or master's degree and 6 years; or bachelor's degree and 8 years; or associate degree and 10 years.
  • Approximately 20–30% travel, including some overnight and weekend commitments.
  • Excellent written and verbal communication skills.
  • Strong organizational, analytical, and computer skills.
  • Proficiency in Microsoft Office.
  • Professional, proactive demeanor and strong interpersonal skills.

Nice To Haves

  • Bachelor's degree strongly preferred; graduate business or healthcare-related degree preferred.
  • 7+ years of experience in biotech, specialty pharmaceutical, or rare disease sales.
  • 3+ years of experience in rare disease/orphan drugs, with ultra-orphan experience preferred and rare disease launch experience strongly preferred.
  • Immunology or rheumatology experience preferred.
  • At least 3 years of in-office injection or infusion sales for a medical-benefit product requiring extensive coordination with patient access services.
  • Experience in a matrix selling environment, collaborating with patient services, market access, Medical Affairs, and reimbursement, with significant focus on patient centricity.
  • Market development or deep profiling experience in rare, unmet medical spaces.
  • Success educating healthcare professionals about complex diseases diagnosed through clinical observation and involving diverse patient profiles that may not lend themselves to simple segmentation.
  • Documented track record of consistent, exceptional performance.
  • Ability to work independently in a fast-paced, highly challenging work environment.

Responsibilities

  • Achieve assigned sales objectives by promoting patient-centered disease and product education to healthcare professionals while adhering to corporate compliance guidelines.
  • Implement marketing-plan goals through execution of a strategic account business plan.
  • Work in a matrix environment with case managers, Medical Affairs, the patient access team, and other relevant parties.
  • Use available resources and programs, including peer-to-peer education and cross-functional company partners, to address identified knowledge gaps.
  • Navigate the healthcare landscape and identify opportunities across academic institutions, integrated delivery networks, accountable care organizations, private practices, and community hospital systems.
  • Establish productive business relationships with key local, regional, and national key opinion leaders in the territory and assigned therapeutic areas.
  • Develop and maintain in-depth disease, therapeutic, clinical, and scientific knowledge.
  • Use a consultative, technical, solution-oriented selling approach to meet the needs of healthcare professionals treating IgG4-RD patients.
  • Follow compliance and corporate policies, including appropriate documentation and reporting.

Benefits

  • Comprehensive employee benefits package.
  • Retirement and Savings Plan with generous company contributions.
  • Group medical, dental, and vision coverage.
  • Life and disability insurance.
  • Flexible spending accounts.
  • Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
  • Stock-based long-term incentives.
  • Award-winning time-off plans and bi-annual company-wide shutdowns.
  • Flexible work models, including remote work arrangements where possible.
  • Career development opportunities.
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