Account Manager/Specialty Account Manager - Tavneos (Rare Disease) - Oakland, CA

Amgen • Thousand Oaks, CA

2d • $145,311 - $215,025

About The Position

Amgen is hiring an Account Manager or Specialty Account Manager to represent Tavneos, a rare disease treatment, to physicians and other healthcare professionals in a designated territory. The role establishes product demand and provides comprehensive account management, serving as a key contact for educating medical professionals and external stakeholders about the disease state and product information to support patient care.

The position drives product utilization by identifying and responding to each account’s needs, building relationships with healthcare providers, coordinating cross-functional field teams, and executing strategies that support access, education, and treatment. The role may be hired at Account Manager Level 4 or Specialty Account Manager Level 5. Travel is approximately up to 80%, with occasional overnight or weekend travel as needed.

Requirements

• Account Manager Level 4: Bachelor’s degree and 3 years of sales experience in the pharmaceutical, biotech, or medical device industry, or hospital sales experience; or associate degree and 6 years of such experience; or high school diploma/GED and 8 years of such experience.
• Specialty Account Manager Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; or master’s degree and 6 years; or bachelor’s degree and 8 years; or associate degree and 10 years.
• Excellent interpersonal, written, and verbal communication skills, including the ability to communicate with clinical and administrative stakeholders.
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) and virtual communication tools.
• Willingness to travel approximately up to 80%, including occasional overnight or weekend travel as needed.

Nice To Haves

• Rare or ultra-rare disease experience.
• Demonstrated success with reimbursement navigation, site-of-care education, or patient access coordination.
• Experience promoting a product that requires coordination with office staff, infusion centers, and patient services teams.
• Prior experience working in or with Rheumatology and Nephrology.
• Familiarity with Tavneos-related contexts, including infused therapies, buy-and-bill products, or products under the medical benefit.
• Experience engaging with administrators in community practices, academic centers, IDNs, or hospital systems.
• Ability to collaborate effectively in a matrix environment with teams such as Market Access, Patient Services, MSLs, Nurse Educators, TLLs, and Field Reimbursement.
• Knowledge of payer policies, reimbursement processes, and managed markets; experience negotiating access or navigating formulary pathways is preferred for more strategic roles.
• Ability to build strong customer relationships, educate on complex disease states, and adapt communication to diverse audiences.
• Self-motivation, initiative, and adaptability in fast-paced or ambiguous environments.

Responsibilities

• Develop and execute a territory business plan to achieve sales objectives in alignment with broader commercial and strategic account goals.
• Promote Tavneos within approved labeling and in compliance with corporate and industry guidelines.
• Educate healthcare professionals about the disease state and product information as a trusted partner and disease expert.
• Build and manage relationships with stakeholders across the patient care ecosystem, including physicians, nurses, office staff, case managers, infusion centers, and caregivers.
• Engage across private practices, academic institutions, IDNs, community hospitals, and specialty clinics.
• Address patient access, reimbursement, and product pull-through challenges in partnership with field access teams, patient services teams, and case managers.
• Coordinate internal matrix teams, including MSLs, Market Access, Nurse Educators, and TLLs, to provide account-specific solutions and support customer engagement and product utilization.
• Lead or support development of referral networks and site-of-care pathways for patient initiation and continuity of care.
• Build productive relationships with local and regional KOLs.
• Share field insights and market intelligence with cross-functional partners and leadership to inform strategy, resource deployment, and planning.
• Use approved tools, peer education programs, and digital engagement channels to reach and support stakeholders.
• Manage promotional resources and work within the assigned territory budget.
• Represent the company at medical congresses, society meetings, and educational events.
• Complete training and administrative responsibilities accurately and on time while following company policies and compliance standards.

Benefits

• Comprehensive employee benefits package, including medical, dental, and vision coverage, life and disability insurance, and flexible spending accounts.
• Retirement and Savings Plan with company contributions.
• Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
• Stock-based long-term incentives.
• Award-winning time-off plans and bi-annual company-wide shutdowns.
• Flexible work models, including remote work arrangements where possible.
• Career development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed