Account Manager/Specialty Account Manager - TAVNEOS (Rare Disease) - Inland Empire, CA

Amgen•Thousand Oaks, CA

About The Position

Amgen is hiring an Account Manager or Specialty Account Manager to represent Tavneos in the Inland Empire, California. The role is responsible for building product demand and delivering comprehensive account management within an assigned territory. The representative serves as a central contact for physicians and other healthcare professionals, providing disease-state and product education to support patient care. The position drives product utilization by addressing account-specific needs, building relationships across the patient-care ecosystem, coordinating cross-functional teams, and executing strategies that support access, education, and treatment continuity for rare disease patients.

Requirements

Account Manager Level 4: Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; or associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
Specialty Account Manager Level 5: Doctorate degree and 2 years of combined account management, sales, and commercial experience; or master's degree and 6 years; or bachelor's degree and 8 years; or associate degree and 10 years of such experience.
Ability to build customer relationships, educate stakeholders on complex disease states, and adapt communication to different audiences.
Excellent interpersonal, written, and verbal communication skills, including the ability to communicate with clinical and administrative stakeholders.
High degree of self-motivation, initiative, and adaptability in fast-paced or ambiguous environments.
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and virtual communication tools.
Willingness to travel up to approximately 80%, including occasional overnight or weekend travel.

Nice To Haves

Experience in rare or ultra-rare diseases.
Success in reimbursement navigation, site-of-care education, or patient access coordination.
Experience promoting products requiring extensive coordination with office staff, infusion centers, and patient services teams.
Prior experience in or with Rheumatology and Nephrology.
Familiarity with Tavneos, infused therapies, buy-and-bill products, or products covered under the medical benefit.
Experience engaging with administrators in community practices, academic centers, IDNs, or hospital systems.
Ability to collaborate effectively in a matrix environment with functions such as Market Access, Patient Services, MSLs, Nurse Educators, TLLs, and Field Reimbursement.
Knowledge of payer policies, reimbursement processes, and managed markets; experience negotiating access or navigating formulary pathways, particularly for strategic roles.

Responsibilities

Develop and execute a territory business plan aligned with commercial and strategic account goals to achieve or exceed sales objectives.
Promote Tavneos within approved labeling and in accordance with company and industry compliance guidelines.
Educate healthcare professionals on disease state and product information in a meaningful, patient-centered manner.
Build and manage relationships with physicians, nurses, office staff, case managers, infusion centers, caregivers, and other stakeholders.
Engage across private practices, academic institutions, integrated delivery networks, community hospitals, and specialty clinics.
Identify and address patient access, reimbursement, and product pull-through challenges in collaboration with field access teams, patient services teams, and case managers.
Coordinate internal matrix teams, including MSLs, Market Access, Nurse Educators, and TLLs, to provide integrated account-specific solutions.
Lead or support development of referral networks and site-of-care pathways to support patient initiation and continuity of care.
Build productive relationships with local and regional KOLs.
Share field insights and market intelligence with cross-functional partners and leadership to inform strategy and planning.
Use approved promotional tools, peer education programs, and digital engagement channels to reach stakeholders.
Manage promotional resources and operate within the assigned territory budget.
Represent Amgen at appropriate medical congresses, society meetings, and educational events.
Complete training and administrative responsibilities promptly and accurately while following company policies and compliance standards.

Benefits

Comprehensive employee benefits package
Retirement and Savings Plan with company contributions
Medical, dental, and vision coverage
Life and disability insurance
Flexible spending accounts
Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans
Bi-annual company-wide shutdowns
Flexible work models, including remote work arrangements where possible
Career development opportunities