Account Manager/Specialty Account Manager - Tavneos (Rare Disease) - Oakland, CA

Amgen•Thousand Oaks, CA

19h

About The Position

Amgen is hiring an Account Manager or Specialty Account Manager to represent Tavneos in a designated territory and drive product demand through comprehensive account management. The role serves as a central point of contact for physicians and other healthcare professionals, providing education on disease-state awareness and product information to support optimal patient care. The account manager identifies and addresses the distinct needs of each account, builds relationships across the patient-care ecosystem, coordinates cross-functional field teams, and executes strategies to support access, education, and treatment for rare diseases. The position may be hired at Account Manager Level 4 or Specialty Account Manager Level 5. It is based in the Oakland, California area and involves travel of approximately up to 80%, including occasional overnight or weekend travel as needed. The listed U.S. annual salary ranges are $145,311–$196,597 for Account Manager Level 4 and $158,931–$215,025 for Specialty Account Manager Level 5. Amgen describes its culture as collaborative, innovative, and science-based, with a mission to serve patients living with serious illnesses. The company offers a Total Rewards Plan that includes health and welfare benefits, financial plans, work/life balance, and career development opportunities. Flexible work models, including remote arrangements, are available where possible.

Requirements

Account Manager Level 4: Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; or an associate degree and 6 years of such sales experience; or a high school diploma/GED and 8 years of such sales experience.
Specialty Account Manager Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; or a master's degree and 6 years; or a bachelor's degree and 8 years; or an associate degree and 10 years of such experience.
Willingness to travel approximately up to 80%, including occasional overnight or weekend travel as needed.
Proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook) and virtual communication tools.
Strong interpersonal, written, and verbal communication skills, including the ability to communicate with clinical and administrative stakeholders.
Ability to build strong customer relationships, explain complex disease states, and adapt communication to diverse audiences.
High degree of self-motivation, initiative, and adaptability in fast-paced or ambiguous environments.
Ability to collaborate effectively in a matrix environment with cross-functional partners.

Nice To Haves

Rare or ultra-rare disease experience.
Demonstrated success with reimbursement navigation, site-of-care education, or patient access coordination.
Experience promoting products requiring extensive coordination with office staff, infusion centers, and patient services teams.
Prior experience in or with Rheumatology and Nephrology.
Familiarity with Tavneos, infused therapies, buy-and-bill products, or products covered under the medical benefit.
Experience engaging administrators in community practices, academic centers, integrated delivery networks, or hospital systems.
Knowledge of payer policies, reimbursement processes, and managed markets; experience negotiating access or navigating formulary pathways is preferred for more strategic roles.

Responsibilities

Develop and execute a comprehensive territory business plan aligned with commercial and strategic account goals to achieve and exceed sales objectives.
Promote Tavneos within approved labeling in a fair, balanced, and ethical manner, following corporate and industry compliance guidelines.
Educate healthcare professionals on disease state and product information as a trusted partner and disease expert.
Build and manage relationships with physicians, nurses, office staff, case managers, infusion centers, caregivers, and other stakeholders across the patient-care ecosystem.
Engage with private practices, academic institutions, integrated delivery networks, community hospitals, and specialty clinics.
Address patient access, reimbursement, and product pull-through challenges in collaboration with field access teams, patient services teams, and case managers.
Coordinate internal matrix teams, including MSLs, Market Access, Nurse Educators, and TLLs, to deliver integrated account-specific solutions.
Lead or support development of referral networks and site-of-care pathways that enable patient initiation and continuity of care.
Develop relationships with local and regional key opinion leaders to expand reach and influence.
Share field insights and market intelligence with cross-functional partners and leadership to inform strategy, resource deployment, and planning.
Use approved tools, peer education programs, and digital engagement channels to extend reach and increase stakeholder impact.
Maximize promotional resources and manage spending within the assigned territory budget.
Represent Amgen at appropriate medical congresses, society meetings, and educational events to maintain therapeutic and competitive knowledge.
Complete training and administrative responsibilities accurately and on time while following company policies and compliance standards.

Benefits

Comprehensive employee benefits package
Retirement and Savings Plan with generous company contributions
Group medical coverage
Dental coverage
Vision coverage
Life insurance
Disability insurance
Flexible spending accounts
Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans
Bi-annual company-wide shutdowns
Flexible work models, including remote work arrangements where possible
Career development opportunities