Account Manager/Specialty Account Manager - TAVNEOS (Rare Disease) - Inland Empire, CA

Amgen • San Bernardino, CA

2d • $145,311 - $215,025

About The Position

Amgen is hiring an Account Manager or Specialty Account Manager to represent Tavneos to physicians and other healthcare professionals in the Inland Empire, California territory. The role establishes product demand and provides comprehensive account management, serving as a central contact for educating medical professionals and external stakeholders about disease awareness and product information to support patient care.

The Specialty Account Manager drives product utilization while identifying and addressing individual account needs. This includes building relationships with healthcare providers, coordinating cross-functional field teams, and executing strategies to support access, education, and treatment for rare diseases. The position requires travel of approximately up to 80%, including occasional overnight or weekend travel as needed.

Requirements

• Account Manager Level 4: Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; or associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
• Specialty Account Manager Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; or master's degree and 6 years; or bachelor's degree and 8 years; or associate degree and 10 years of such experience.
• Proven ability to build customer relationships, educate on complex disease states, and adapt communication to diverse audiences.
• Excellent interpersonal, written, and verbal communication skills with clinical and administrative stakeholders.
• High degree of self-motivation, initiative, and adaptability in fast-paced or ambiguous environments.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and virtual communication tools.
• Willingness to travel approximately up to 80%, including occasional overnight or weekend travel as needed.

Nice To Haves

• Rare or ultra-rare disease experience.
• Success involving reimbursement navigation, site-of-care education, or patient access coordination.
• Experience promoting products requiring extensive coordination with office staff, infusion centers, and patient services teams.
• Prior experience working in or with Rheumatology and Nephrology.
• Familiarity with Tavneos, infused therapies, buy-and-bill products, or products under the medical benefit.
• Experience engaging administrators in community practices, academic centers, IDNs, or hospital systems.
• Ability to collaborate effectively in a matrix environment with Market Access, Patient Services, MSLs, Nurse Educators, TLLs, or Field Reimbursement teams.
• Knowledge of payer policies, reimbursement processes, and managed markets; experience negotiating access or navigating formulary pathways is preferred for more strategic roles.

Responsibilities

• Develop and execute a territory business plan to achieve sales objectives, aligned with commercial and strategic account goals.
• Promote Tavneos within approved labeling in a fair, balanced, and ethical manner and in accordance with company and industry compliance guidelines.
• Educate healthcare professionals on disease state and product information as a trusted partner and disease expert.
• Build and manage relationships with physicians, nurses, office staff, case managers, infusion centers, and caregivers.
• Engage with healthcare delivery settings including private practices, academic institutions, IDNs, community hospitals, and specialty clinics.
• Address patient access, reimbursement, and product pull-through challenges in collaboration with field access teams, patient services teams, and case managers.
• Coordinate internal matrix teams, including MSLs, Market Access, Nurse Educators, and TLLs, to deliver integrated account-specific solutions.
• Lead or support referral networks and site-of-care pathways to facilitate patient initiation and continuity of care.
• Develop productive relationships with local and regional KOLs.
• Share field insights and market intelligence with cross-functional partners and leadership to inform strategy and planning.
• Use approved tools, peer education programs, and digital engagement channels to reach stakeholders.
• Manage promotional resources and work within the assigned territory budget.
• Represent the company at medical congresses, society meetings, and educational events.
• Complete training and administrative responsibilities accurately and on time while following company policies and compliance standards.

Benefits

• Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
• Discretionary annual bonus program, or a sales-based incentive plan for field sales representatives.
• Stock-based long-term incentives.
• Award-winning time-off plans and bi-annual company-wide shutdowns.
• Flexible work models, including remote work arrangements where possible.
• Career development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED