Global Key Account Manager

ATS Corporation • Chicago, IL

4d

About The Position

Orise is seeking an experienced Key Account Manager for its Go-To-Market organisation. The role has global responsibility for one or more strategic customers in the data centre business, with account relationships and activities focused across the APAC region. The manager will own senior customer relationships, represent Orise’s full data centre value proposition, and drive sustainable revenue growth by developing tailored infrastructure solutions aligned with customers’ short-, medium-, and long-term strategies.

The position combines strategic account ownership, solution-led selling, and cross-functional leadership. It works closely with Centres of Excellence (CoEs), operations, regional teams, and other internal stakeholders to support complex, multi-country data centre environments. The role is accountable for commercial results, including order intake, turnover, and gross margin, and requires regular travel across APAC.

Requirements

• At least 10 years of experience in Key Account Management within the data centre industry or in solution selling.
• Strong technical understanding of data centre infrastructure solutions and services, with the ability to position complex offerings at technical and executive levels.
• Proven experience managing large, strategic customer accounts across multiple countries or regions.
• Solid understanding of standard sales and commercial analyses, including margin, pipeline, and forecasting.
• Excellent negotiation, stakeholder management, and leadership skills, with the ability to influence customers and internal teams.
• Exceptional communication and customer service skills, internally and externally.
• Demonstrated ability to work effectively with Centres of Excellence (CoEs) and cross-functional teams.
• Full knowledge and practical application of Account-Based Marketing (ABM) methodologies.
• Willingness and flexibility to travel regularly across APAC.

Responsibilities

• Own and develop long-term strategic relationships with assigned key accounts across the APAC region, serving as the primary commercial and strategic interface.
• Represent Orise’s end-to-end data centre value proposition, including services and solutions for critical infrastructure environments.
• Develop a deep understanding of customers’ data centre strategies, operational models, and infrastructure requirements, including capacity growth, availability, resilience, and lifecycle planning.
• Identify, shape, and convert new business opportunities by proposing customised data centre infrastructure solutions in collaboration with operational management and CoEs.
• Lead and coordinate the development of complex offers, including commercial proposals and contract negotiations, ensuring alignment with customer expectations and Orise strategy.
• Drive order intake, turnover, and gross margin performance for assigned accounts and take accountability for overall commercial results.
• Collaborate with local account teams, operations, marketing, and other internal stakeholders to support consistent execution and customer satisfaction across APAC.
• Apply Account-Based Marketing (ABM) methods to deepen customer engagement, improve market penetration, and drive account growth.
• Contribute customer insights, market intelligence, and competitive feedback to regional and global go-to-market initiatives.
• Comply with EHS instructions and customer safety requirements, and proactively report unsafe situations, incidents, and near misses.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed