Global Key Account Manager
About The Position
Orise is seeking an experienced Key Account Manager for its Go-To-Market organisation. The role is globally responsible for one or more strategic customers in the data centre business, with a focus on developing senior customer relationships, representing Orise’s full value proposition, and driving sustainable revenue growth through tailored data centre infrastructure solutions aligned with customer strategies. The position combines strategic account ownership, solution-led selling, and cross-functional leadership. The successful candidate will work closely with Centres of Excellence (CoEs), operations, regional teams, and other internal stakeholders to support complex, multi-country data centre environments. The role covers assigned accounts across the APAC region and requires regular travel across APAC.
Requirements
- At least 10 years of experience in Key Account Management within the data centre industry or in solution selling.
- Strong technical understanding of data centre infrastructure solutions and services, and ability to position complex offerings with technical and executive audiences.
- Proven experience managing large, strategic customer accounts across multiple countries or regions.
- Solid understanding of standard sales and commercial analyses, including margin, pipeline, and forecasting.
- Excellent negotiation, stakeholder management, and leadership skills, with the ability to influence customers and internal teams.
- Exceptional communication and customer service skills, internally and externally.
- Demonstrated ability to work effectively with Centres of Excellence (CoEs) and cross-functional teams.
- Full knowledge and practical application of Account-Based Marketing (ABM) methodologies.
- Willingness and flexibility to travel regularly across APAC.
Nice To Haves
- Experience in Key Account Management within the data centre industry or solution selling is ideally combined with the listed qualifications.
Responsibilities
- Own and develop long-term strategic relationships with assigned key accounts across APAC, serving as the primary commercial and strategic interface.
- Represent Orise’s end-to-end data centre value proposition, including services and solutions for critical infrastructure environments.
- Understand customer data centre strategies, operating models, and infrastructure requirements, including capacity growth, availability, resilience, and lifecycle planning.
- Identify, shape, and convert business opportunities by proposing customised data centre infrastructure solutions with operational management and CoEs.
- Lead and coordinate complex offers, commercial proposals, and contract negotiations, ensuring alignment with customer expectations and Orise’s strategy.
- Drive order intake, turnover, and gross margin performance for assigned accounts, with accountability for overall commercial results.
- Collaborate with local account teams, operations, marketing, and other internal stakeholders to support consistent execution and customer satisfaction across APAC.
- Apply Account-Based Marketing (ABM) methods to deepen customer engagement, improve market penetration, and grow accounts.
- Provide customer insights, market intelligence, and competitive feedback to regional and global go-to-market initiatives.
- Comply with EHS instructions and customer safety requirements, and proactively report unsafe situations, incidents, and near misses.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
