Key Account Manager, Global Rare Diseases - West

Chiesi Group•Brisbane, CA
•$165,800 - $198,960•Remote

About The Position

Chiesi Global Rare Diseases is seeking a competitive pharmaceutical sales professional with integrity, drive, and a passion for performance to serve as a Key Account Manager. The role focuses on strategic account management, identifying opportunities through local market intelligence and data analysis, and representing the company to healthcare professionals and their staff. The KAM provides product, disease-state, and resource education to support identification and treatment of appropriate patients and works to meet or exceed sales goals. The KAM reports directly to the Regional Sales Director and collaborates with peer salespeople and cross-functional teams to communicate clinical data, payer access information, and company resources that support prescribing and continuity of patient therapy. Success requires strong customer engagement and communication, strategic planning and execution, clinical expertise, collaboration, compliant conduct, and commitment to patients and families. The position is field-based/remote, covers a large multi-state territory, may require up to 60% travel, and includes overnight travel and occasional weekend travel for conferences. Relocation support will not be offered for this position.

Requirements

  • Bachelor’s degree from an accredited four-year institution.
  • 10 or more years of pharmaceutical industry experience in related, diverse functions or roles.
  • Clinical experience selling specialty or rare disease products across a large, multi-state geography.
  • Expansive local relationships, access, and market knowledge.
  • Proven record of top sales performance meeting or exceeding objectives.
  • Excellent virtual and remote selling, customer engagement, verbal communication, and written communication skills.
  • Expansive account management skills.
  • Proven effective collaboration skills.
  • Demonstrated highest ethical standards.
  • Rare disease or biologics selling experience.
  • Proven strategic problem-solving ability.
  • Demonstrated ability to work across teams and proactively share information.
  • Experience with Veeva, Salesforce.com, Microsoft Office (including Outlook and Excel), Concur, Zoom, Teams, and WebEx.
  • Ability to travel up to 60% throughout the territory and to conferences and meetings; overnight travel is required, with occasional weekend travel.

Nice To Haves

  • Education in science or business.

Responsibilities

  • Create awareness around rare disease states based on the company’s marketed products.
  • Conduct business development and prospecting.
  • Manage strategic accounts and translate strategy into action.
  • Target, plan, and work consistently throughout all states and regions in the assigned geography.
  • Prioritize leads and provide timely, consistent follow-up.
  • Meet or exceed sales forecasts, goals, and objectives.
  • Analyze, develop, and execute a territory business plan, updating it based on current insights.
  • Compliantly guide healthcare professionals through the prescribing process and support services.
  • Collaborate with marketing, sales leadership, other internal partners, and sales training, providing insights on local market needs related to disease awareness, diagnosis, treatment education, tools, and product messaging.
  • Execute marketing initiatives in the local geography, including speaker programs.
  • Support healthcare professional conferences by communicating key messages and sharing approved resources.
  • Adhere consistently to compliance guidelines and complete required training in a timely manner.
  • Understand, acknowledge, and comply with Chiesi Standard Operating Procedures.
  • Submit call activity information into the Veeva CRM and regularly complete expense reports in Concur.
  • Travel throughout the territory and to regional conferences and national sales meetings as needed, including overnight and occasional weekend travel.

Benefits

  • Comprehensive healthcare programs.
  • Work-life balance initiatives.
  • Resources and training to support development.
  • Competitive salary package with performance bonuses and benefits benchmarked against the external market.
  • Flexible working arrangements and remote work options.
  • Tax assistance services for foreign colleagues.
  • Relocation support is listed among company benefits generally; however, the posting specifically states that relocation support will not be offered for this position.
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