Key Account Manager, Global Rare Diseases - Southwest
About The Position
Chiesi is an international research-focused biopharmaceutical group headquartered in Parma, Italy, operating in 31 countries. Chiesi Global Rare Diseases is a business unit established in February 2020 focused on researching, developing, and commercializing treatments and patient support services for rare and ultra-rare disorders. The unit is based in Boston and focuses on lysosomal storage diseases, rare hematology, ophthalmology disorders, and rare immunodeficiencies. The Key Account Manager is a field-based, remote pharmaceutical sales professional responsible for strategic account management and territory sales across the Southwest. The role serves as a company representative to healthcare professionals and their staff, providing product, disease-state, and resource education to support identification and appropriate treatment of patients. The KAM gathers local market intelligence, analyzes data, develops and executes territory plans, and works to meet or exceed sales goals. Reporting directly to the Regional Sales Director, the KAM collaborates with sales peers and cross-functional partners to communicate clinical data, payer access information, and company resources that support prescribing and continuity of therapy. The role requires customer engagement, clinical expertise, strategic planning and execution, collaboration, compliant conduct, and commitment to patients and families. Travel may reach 60% throughout the territory and to conferences and meetings; overnight travel is required, with occasional weekend travel for conferences. No relocation support will be offered for this position.
Requirements
- Bachelor’s degree from an accredited four-year institution.
- 10 or more years of pharmaceutical industry experience in related, diverse functions or roles.
- Clinical experience selling specialty or rare-disease products across a large, multistate geography.
- Expansive local relationships, access, and market knowledge.
- Proven record of top sales performance meeting or exceeding targeted objectives.
- Excellent virtual and remote selling, customer engagement, verbal communication, and written communication skills.
- Expansive account management skills.
- Proven effective collaboration skills.
- Demonstrated highest ethical standards.
- Rare-disease or biologics selling experience.
- Proven strategic problem-solving ability.
- Demonstrated competency working across teams and proactively sharing information.
- Experience with Veeva, Salesforce.com, Microsoft Office (including Outlook and Excel), Concur, Zoom, Teams, and WebEx.
- Ability to travel up to 60% throughout the territory and to regional conferences and national sales meetings; overnight travel is required, with occasional weekend travel for specific conferences.
Nice To Haves
- Education in science or business.
Responsibilities
- Create awareness around rare disease states based on the company’s marketed products and focus on business development and prospecting.
- Manage strategic accounts and translate strategy into action.
- Target, plan, and work consistently across all states and regions in the assigned geography.
- Prioritize leads and follow up with them consistently and in a timely manner.
- Meet or exceed sales forecasts, goals, and objectives.
- Analyze, develop, and execute a territory business plan, updating it based on current insights.
- Compliantly guide healthcare professionals through the prescribing process and support services.
- Collaborate with and provide local-market insights to marketing, sales leadership, internal partners, and sales training regarding disease awareness, diagnosis, treatment education, tools, and product messaging.
- Execute marketing initiatives in the local geography, including speaker programs.
- Support healthcare professional conferences by communicating key messages and sharing approved resources.
- Consistently adhere to compliance guidelines and complete required training in a timely manner.
- Understand, acknowledge, and comply with Chiesi Standard Operating Procedures.
- Submit call activity information in the Veeva CRM and complete expense reports regularly in Concur.
- Travel throughout the territory and attend regional conferences and national sales meetings as needed, including required overnight travel and occasional weekend conference travel.
Benefits
- Comprehensive healthcare programs.
- Work-life balance initiatives.
- Resources and training to support development.
- Competitive salary package with performance bonuses and benefits benchmarked against the external market.
- Flexible working arrangements and remote work options.
- Tax assistance services for foreign colleagues.
- Relocation support is mentioned among company offerings generally, but no relocation support will be offered for this position.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
