Account Manager

Sparta•Houston, TX

10d

About The Position

Sparta is hiring an Account Manager to own and grow a portfolio of smaller existing customer accounts. This is a retention-and-growth role rather than a new-customer acquisition role. The Account Manager serves as each customer’s day-to-day commercial contact, protects revenue at renewal, and identifies and closes upsell and cross-sell opportunities. The role is suited to someone with a few years of account management experience who wants to progress quickly. The successful candidate will learn from experienced Account Directors and may take on larger, more complex accounts as the company grows.

Requirements

2–3 years of experience in an account management role, ideally in B2B SaaS, financial data, or commodities.
Hands-on ownership of both retention and expansion, including running renewals and personally closing upsell and cross-sell opportunities.
Ability to manage a high volume of smaller accounts and prioritise time effectively.
Strong relationship-building, written, and verbal communication skills.
Organised and process-driven, with working knowledge of CRM and AI tools.
Genuine curiosity about commodities and energy markets and an appetite to learn.
Resilient and proactive, with the ability to work autonomously in a fast-paced, high-growth environment.

Nice To Haves

Prior exposure to commodities, energy markets, or financial/data services.
Experience with MEDDPICC or another value-selling framework.
Familiarity with HubSpot and Claude.

Responsibilities

Own a portfolio of smaller accounts and act as the primary commercial point of contact for each customer.
Build and execute a renewal plan for every account, protecting and growing existing annual recurring revenue.
Identify and close upsell and cross-sell opportunities within existing accounts, including additional seats, products, or commodity verticals.
Meet retention and expansion targets across the assigned portfolio.
Conduct regular customer check-ins and business reviews to track usage, identify risks early, and reinforce Sparta’s value.
Maintain accurate account and opportunity records in HubSpot, including the renewals pipeline and MEDDPICC qualification.
Partner with Customer Success on onboarding, adoption, and usage data to identify expansion and churn-risk signals.
Escalate at-risk accounts promptly and work with the Head of Sales on recovery or win-back plans.
Support Account Directors on strategic enterprise accounts as needed, developing the experience to manage larger accounts and take on more senior sales responsibilities.