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-Developed and implemented a customer retention strategy that resulted in a 25% increase in repeat business and a 15% increase in customer satisfaction scores.
-Negotiated a new contract with a key client, resulting in a 20% increase in revenue and a 10% increase in profit margins.
-Analyzed customer data to identify trends and opportunities, leading to the development of a new product line that generated $500K in revenue within the first year.
-Managed a portfolio of 20 key accounts, resulting in a 30% increase in revenue and a 20% increase in customer satisfaction scores.
-Developed and delivered presentations to senior executives, resulting in the acquisition of 5 new clients and $1M in new business.
-Collaborated with cross-functional teams to implement a new CRM system, resulting in a 40% increase in efficiency and a 25% increase in accuracy of customer data.
-Developed and executed a sales strategy that resulted in a 50% increase in new business and a 20% increase in revenue.
-Managed a team of 5 account managers, leading to a 15% increase in team productivity and a 10% increase in customer satisfaction scores.
-Implemented a new billing system, resulting in a 30% reduction in billing errors and a 20% increase in on-time payments.