Account Manager

FC INDUSTRIES INC•Dayton, OH

About The Position

FC Precision, part of the FC Industries family, is hiring an experienced Account Manager to support customers in its precision manufacturing business. FC Industries has more than 54 years of manufacturing experience, and FC Precision operates across a campus of more than 350,000 square feet in two buildings. The company is investing in technology, automation, tooling, and expanded capabilities for the Department of War, aerospace, and medical markets. Its manufacturing environment includes ITAR, ISO 9001:2015, GE S-1000, defense-aligned NADCAP compliance, and CMMC accreditation for cybersecurity. The Account Manager leads customer sales and support, including pricing evaluations, proposal development, pipeline development, market trend analysis, contract review, and conflict resolution. The role serves as the primary liaison between clients and internal teams and develops account strategies to grow revenue and customer satisfaction. Candidates must reside in or be willing to commute to Dayton, Ohio, and must meet ITAR requirements as a U.S. person.

Requirements

  • Previous account management experience in precision machining or advanced manufacturing.
  • Proven success managing accounts in aerospace, defense (DoW), and/or medical labware sectors.
  • Strong understanding of AS9100, ITAR, and other relevant standards.
  • Excellent communication, negotiation, and relationship-building skills.
  • Must meet export control compliance requirements as a U.S. person under ITAR: a U.S. citizen, lawful permanent resident, political asylee, or refugee.
  • Must reside in or be willing to commute to Dayton, Ohio.

Nice To Haves

  • Background in engineering, manufacturing, DoW contracts, or a related field.

Responsibilities

  • Serve as the primary liaison between clients and internal teams, ensuring timely delivery and quality assurance.
  • Develop and execute account strategies to grow revenue and customer satisfaction across assigned sectors.
  • Understand and communicate machining capabilities, including CNC milling, turning, and multi-axis operations.
  • Navigate regulatory and compliance requirements specific to DoD and medical labware manufacturing.
  • Identify new business opportunities within existing accounts and pursue targeted outreach within existing accounts.
  • Collaborate with engineering and production teams to align customer needs with manufacturing capabilities.
  • Process and facilitate RFQs with team members to provide viable quotes for new business.
  • Oversee inventory, LTAs, and VMI; manage client relationships, maintain accurate stock levels, ensure long-term contract compliance, and optimize vendor-managed replenishment.
  • Lead customer sales and support, including pricing evaluation, proposal development, pipeline development, market trend analysis, contract review, and conflict resolution.

Benefits

  • Medical, dental, and vision insurance
  • HSA with company seed money
  • Life insurance and disability plans
  • Immediate holiday pay
  • Paid time off
  • 401(k) retirement savings with company match
  • 100% tuition reimbursement, including books
  • On-site café/convenience store
  • Weekly paychecks
  • Free on-site wellness coaching and YMCA discount
  • Corporate partner discounts through Verizon, Chrysler, GM, and Working Advantage
  • Gift cards, 50/50 drawings, picnics, holiday parties, and employee appreciation days
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