About The Position

The Specialty Account Manager represents UPLIZNA to physicians and other healthcare professionals, establishes product sales, and manages accounts across an assigned geography. The role serves as the central account manager, driving product demand and coordinating Amgen field teams to address account needs. It develops and executes a territory business plan to achieve or exceed annual sales goals and promotes UPLIZNA within approved labeling and in accordance with legal, regulatory, corporate, and industry guidelines. The role addresses access, pull-through, and reimbursement issues in coordination with stakeholders and matrix team members; builds customer relationships by understanding account needs and communicating them internally; and educates healthcare professionals and office staff about disease states, product information, and site-of-care options. The Specialty Account Manager provides timely territory updates and feedback to leadership and internal teams, coordinates with patient services and market access, attends medical congresses and society meetings as needed, manages promotional and operational budgets, completes company training and administrative duties, and contributes to a high-performance team. The position involves approximately 80% travel, which may vary by territory and includes some overnight and weekend commitments. Amgen lists annual base salary ranges of $145,311–$196,597 for Account Manager Level 4 and $158,931–$215,025 for Specialty Account Manager Level 5. The role also offers a benefits package, incentive compensation, stock-based long-term incentives, time-off plans, and flexible work models where possible.

Requirements

  • Account Manager Level 4: Bachelor’s degree and 3 years of pharmaceutical, biotech, medical-device, or hospital sales experience; or associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
  • Specialty Account Manager Level 5: Doctorate degree and 2 years of combined account management, sales, and commercial experience; or master’s degree and 6 years; or bachelor’s degree and 8 years; or associate degree and 10 years.
  • Approximately 80% travel, which may vary by territory, including some overnight and weekend commitments.
  • Proficiency in Microsoft Office.
  • Professional and proactive demeanor.
  • Strong interpersonal skills.
  • Excellent written and verbal communication skills.

Nice To Haves

  • Buy-and-bill experience with documented success and/or biologic or infusion experience.
  • Sales experience in rare or specialty disease states.
  • Site-of-care and reimbursement experience.
  • Experience working with institutions and integrated delivery networks.
  • Pharmaceutical account-management selling experience and ability to coordinate across field teams to address the full range of account needs.

Responsibilities

  • Represent UPLIZNA to physicians and healthcare professionals, establish product sales, and perform total territory account management.
  • Serve as the central account manager for assigned accounts and geography, driving product demand and coordinating relevant field teams to address account needs.
  • Develop and execute a territory business plan to achieve or exceed annual sales goals.
  • Promote UPLIZNA within approved labeling and in compliance with applicable industry, corporate, legal, and regulatory guidelines.
  • Address access, pull-through, and reimbursement issues by coordinating with stakeholders and matrix team members.
  • Build customer relationships by understanding customer needs and goals and communicating them to other team members.
  • Meet or exceed corporate sales goals.
  • Communicate territory activity accurately and promptly as directed by management.
  • Drive product demand among targets through education on disease state and product information.
  • Provide feedback to sales and business unit leadership, colleagues, and internal departments about changes in the environment and results.
  • Work closely with patient services and market access team members and understand their roles in achieving business goals.
  • Coordinate between accounts and Amgen field teams to support the full range of account needs.
  • Educate healthcare professionals and office staff on site-of-care options.
  • Attend medical congresses and society meetings as needed.
  • Manage efforts within assigned promotional and operational budgets.
  • Maximize use of approved resources to achieve territory- and account-level goals.
  • Complete all company training classes successfully.
  • Complete administrative duties accurately and on time.
  • Contribute as a member of a high-performance team and perform other tasks and responsibilities requested by the company.

Benefits

  • Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions.
  • Group medical, dental, and vision coverage.
  • Life and disability insurance.
  • Flexible spending accounts.
  • Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
  • Stock-based long-term incentives.
  • Award-winning time-off plans and bi-annual company-wide shutdowns.
  • Flexible work models, including remote work arrangements where possible.
  • Career development opportunities.
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