About The Position

Amgen is hiring an Account Manager/Specialty Account Manager to represent KRYSTEXXA to physicians and other healthcare professionals in a designated territory. The role focuses on establishing product sales and managing territory accounts, with the Specialty Account Manager also providing account support to Rheumatology and Nephrology practices. The position requires developing customer relationships, understanding account needs, and collaborating with Amgen colleagues to achieve commercial objectives. The successful candidate will develop and execute a territory business plan to meet or exceed annual sales goals, promote KRYSTEXXA within approved labeling and applicable legal and regulatory guidelines, and provide customers and colleagues with information about payer policies, reimbursement, Medicare and Medicaid requirements, and relevant OSHA and HIPAA compliance. The role includes timely reporting and administrative work, budget management, completing required training, using approved resources, attending medical congresses and society meetings as needed, and collaborating across divisions within the GBU. The role involves approximately 20–30% travel, including some overnight and weekend commitments. Amgen offers a base salary range of $145,311–$196,597 for Account Manager Level 4 or $158,931–$215,025 for Specialty Account Manager Level 5, plus a Total Rewards Plan. Benefits include health and welfare coverage, retirement and savings plans, a discretionary annual bonus or field-sales incentive plan, stock-based long-term incentives, time-off plans, and flexible work models where possible.

Requirements

  • Account Manager Level 4: Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; or associate degree and 6 years of such experience; or high school diploma/GED and 8 years of such experience.
  • Specialty Account Manager Level 5: Doctorate degree and 2 years of combined account management, sales, and commercial experience; or master's degree and 6 years; or bachelor's degree and 8 years; or associate degree and 10 years.
  • Approximately 20–30% travel, including some overnight and weekend commitments.
  • Professional, proactive demeanor.
  • Strong interpersonal skills.
  • Excellent written and verbal communication skills.
  • Strong organizational, analytical, and computer skills.
  • Proficiency in Microsoft Office.

Nice To Haves

  • At least 2 years of sales experience in Rheumatology and/or Nephrology.
  • Buy-and-bill experience and demonstrated success.
  • Biologic/biotech sales and reimbursement experience.
  • Rheumatology therapeutic-area experience.
  • Experience working with institutions and integrated delivery networks.
  • Experience working in a team environment that partners successfully with Commercial Operations functions.

Responsibilities

  • Represent KRYSTEXXA to physicians and healthcare professionals, establish product sales, and manage assigned territory accounts.
  • Provide account management support to Rheumatology and Nephrology accounts within the assigned geography.
  • Develop a comprehensive territory business plan to achieve and exceed annual sales goals.
  • Promote KRYSTEXXA within approved labeling and in accordance with industry and corporate legal and regulatory guidelines.
  • Build customer relationships by understanding customer needs and goals and communicating them to Amgen colleagues.
  • Advise customers and Amgen staff on payer policies, reimbursement regulations and processes, Medicare and Medicaid rules, and applicable OSHA and HIPAA compliance related to Amgen products.
  • Meet or exceed corporate sales goals.
  • Communicate territory activity accurately and promptly as directed by management.
  • Provide feedback to commercial leadership, colleagues, marketing, and other internal departments about market changes and results.
  • Follow Amgen compliance policies and other applicable guidelines, including the PhRMA Code, and complete required training.
  • Complete administrative duties accurately and on time; manage assigned promotional and operational budgets.
  • Use approved resources to achieve territory and account goals and collaborate across GBU divisions.
  • Attend medical congresses and society meetings as needed and perform other duties requested by management.

Benefits

  • Comprehensive employee benefits package.
  • Retirement and Savings Plan with generous company contributions.
  • Group medical, dental, and vision coverage.
  • Life and disability insurance.
  • Flexible spending accounts.
  • Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
  • Stock-based long-term incentives.
  • Award-winning time-off plans and bi-annual company-wide shutdowns.
  • Flexible work models, including remote work arrangements where possible.
  • Career development opportunities.
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