Account Manager/Specialty Account Manager -KRYSTEXXA (Rare Disease) - Shreveport, LA

Amgen • New Orleans, LA

5d

About The Position

Amgen is hiring an Account Manager/Specialty Account Manager to represent KRYSTEXXA to physicians and other healthcare professionals in a specified territory. The role establishes product sales and manages territory accounts, including providing account management support to Rheumatology and Nephrology accounts. The position develops territory business plans to meet or exceed sales goals and promotes KRYSTEXXA within approved labeling and applicable legal, regulatory, and industry guidelines.

The Specialty Account Manager builds customer relationships, understands customer needs, and communicates them to Amgen colleagues. The role also serves as a resource to customers and staff on payer policies, reimbursement processes and regulations, Medicare and Medicaid requirements, and OSHA and HIPAA compliance related to Amgen products. The position collaborates across Amgen divisions, reports territory activity, shares market feedback, completes training and administrative work, manages assigned budgets, uses approved resources, and attends medical congresses and society meetings as needed. Approximately 20–30% travel is required, including some overnight and weekend commitments.

Requirements

• Account Manager Level 4: Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; or associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
• Specialty Account Manager Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; or master's degree and 6 years; or bachelor's degree and 8 years; or associate degree and 10 years of such collective experience.
• Approximately 20–30% travel, including some overnight and weekend commitments.

Nice To Haves

• At least 2 years of sales experience in Rheumatology and/or Nephrology.
• Buy-and-bill experience and success.
• Biologic/biotech sales and reimbursement experience.
• Rheumatology therapeutic-area experience.
• Experience working with institutions and integrated delivery networks.
• Experience working in a team environment that partners successfully with Commercial Operations functions.
• Proficiency in Microsoft Office.
• Professional, proactive demeanor.
• Strong interpersonal skills.
• Excellent written and verbal communication skills.
• Strong organizational, analytical, and computer skills.

Responsibilities

• Represent KRYSTEXXA and Amgen products to physicians and healthcare professionals, establish product sales, and manage territory accounts.
• Provide account management support to Rheumatology and Nephrology accounts within the assigned geography.
• Develop and execute a territory business plan to achieve or exceed annual sales goals.
• Promote KRYSTEXXA within approved labeling and in compliance with industry and corporate legal and regulatory guidelines.
• Build customer relationships, understand customer needs and goals, and communicate them to Amgen team members.
• Advise customers and Amgen staff on payer policies, reimbursement processes, Medicare and Medicaid rules, and relevant OSHA and HIPAA compliance.
• Meet or exceed corporate sales goals and communicate territory activity accurately and on time.
• Provide market and results feedback to sales and commercial leadership, colleagues, marketing, and other internal departments.
• Follow Amgen compliance policies and applicable guidelines, including the PhRMA Code, and complete required training.
• Complete administrative duties accurately and on time; manage assigned promotional and operational budgets; and use approved resources to achieve goals.
• Collaborate with divisions across the GBU to achieve business objectives.
• Attend medical congresses and society meetings as needed.
• Perform other tasks and responsibilities as requested by management.

Benefits

• Comprehensive employee benefits package, including a Retirement and Savings Plan with company contributions, medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
• Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
• Stock-based long-term incentives.
• Award-winning time-off plans and bi-annual company-wide shutdowns.
• Flexible work models, including remote work arrangements where possible.
• Work/life balance and career development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED