Account Manager/Specialty Account Manager - Krystexxa (Rare Disease) - Portland, OR

Amgen•Portland, OR

5d•$145,311 - $215,025

About The Position

Amgen is hiring an Account Manager or Specialty Account Manager to represent KRYSTEXXA to physicians and healthcare professionals in the Portland, Oregon territory. The role is responsible for establishing product sales and managing territory accounts. The Specialty Account Manager also provides account management support to Rheumatology and Nephrology accounts within the assigned geography. The position develops a territory business plan to achieve or exceed annual sales goals; promotes KRYSTEXXA within its approved labeling and applicable legal, regulatory, and industry guidelines; and builds customer relationships by understanding customer needs and sharing them with Amgen colleagues. It also serves as a resource on payer policies, reimbursement processes and regulations, Medicare and Medicaid rules, and OSHA and HIPAA requirements related to Amgen products. The role tracks and communicates territory activity, provides market and results feedback to internal partners, completes required training and administrative work, manages assigned budgets, and uses approved resources to meet account and territory goals. It requires collaboration across GBU divisions and attendance at medical congresses and society meetings as needed. Approximately 20–30% travel is required, including some overnight and weekend commitments.

Requirements

Account Manager Level 4: Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; or Associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
Specialty Account Manager Level 5: Doctorate degree and 2 years of combined account management, sales, and commercial experience; or Master's degree and 6 years; or Bachelor's degree and 8 years; or Associate degree and 10 years.
Approximately 20–30% travel, including some overnight and weekend commitments.
Professional and proactive demeanor.
Strong interpersonal skills.
Excellent written and verbal communication skills.
Strong organizational, analytical, and computer skills.
Proficiency in Microsoft Office.

Nice To Haves

At least 2 years of sales experience in Rheumatology and/or Nephrology therapeutic areas.
Buy-and-bill experience and success.
Biologic/biotech sales and reimbursement experience.
Rheumatology therapeutic-area experience.
Experience working with institutions and integrated delivery networks.
Experience working in a team environment that partners successfully with Commercial Operations functions.

Responsibilities

Represent KRYSTEXXA and Amgen products to physicians and healthcare professionals, establish product sales, and manage territory accounts.
Provide account management support to Rheumatology and Nephrology accounts within the assigned geography.
Develop a territory business plan to achieve or exceed annual sales goals.
Promote KRYSTEXXA within approved labeling and in accordance with legal, regulatory, and industry guidelines.
Build customer relationships by understanding customer needs and goals and communicating them to Amgen team members.
Advise customers and Amgen staff on payer policies, reimbursement regulations and processes, Medicare and Medicaid rules, and applicable OSHA and HIPAA compliance related to Amgen products.
Meet or exceed corporate sales goals.
Communicate territory activity accurately and in a timely manner, and provide feedback on changing market conditions and results to internal stakeholders.
Follow Amgen compliance policies and applicable guidelines, including the PhRMA Code, and complete required training.
Complete administrative duties accurately and on time.
Manage assigned promotional and operational budgets and maximize approved resources to meet territory and account goals.
Collaborate across GBU divisions to achieve business objectives.
Attend medical congresses and society meetings as needed.
Perform other tasks and responsibilities as requested by management.

Benefits

Comprehensive employee benefits package.
Retirement and Savings Plan with generous company contributions.
Group medical, dental, and vision coverage.
Life and disability insurance.
Flexible spending accounts.
Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
Stock-based long-term incentives.
Award-winning time-off plans and bi-annual company-wide shutdowns.
Flexible work models, including remote work arrangements where possible.
Career development opportunities.