Account Manager/Specialty Account Manager - Krystexxa (Rare Disease) - Portland, OR
About The Position
Amgen is hiring an Account Manager/Specialty Account Manager to represent KRYSTEXXA to physicians and healthcare professionals, establish product sales, and manage a territory. The Specialty Account Manager also provides account management support to Rheumatology and Nephrology accounts within an assigned geography. The role develops territory business plans to achieve sales goals; promotes KRYSTEXXA within approved labeling and applicable ethical, legal, and regulatory guidelines; and builds customer relationships by understanding and communicating customer needs. It also serves as a resource on payer policies, reimbursement processes, Medicare and Medicaid regulations, and OSHA and HIPAA compliance as related to Amgen products. The position requires meeting sales goals, reporting territory activity, sharing market feedback with internal stakeholders, completing required training and administrative work, managing assigned budgets, using approved resources, collaborating across GBU divisions, and attending medical congresses and society meetings as needed. The role requires approximately 20–30% travel, including some overnight and weekend commitments.
Requirements
- Account Manager Level 4: Bachelor’s degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; or associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
- Specialty Account Manager Level 5: Doctorate degree and 2 years of combined account management, sales, and commercial experience; or master’s degree and 6 years; or bachelor’s degree and 8 years; or associate degree and 10 years of such combined experience.
- Approximately 20–30% travel, including some overnight and weekend commitments.
- Professional, proactive demeanor.
- Strong interpersonal skills.
- Excellent written and verbal communication skills.
- Strong organizational, analytical, and computer skills.
Nice To Haves
- At least 2 years of sales experience in Rheumatology and/or Nephrology therapeutic areas.
- Buy-and-bill experience and success.
- Biologic/biotech sales and reimbursement experience.
- Rheumatology therapeutic area experience.
- Experience working with institutions and integrated delivery networks.
- Experience working in a team environment that partners successfully with Commercial Operations functions.
- Proficiency in Microsoft Office.
Responsibilities
- Develop a comprehensive territory business plan to achieve and exceed annual sales goals.
- Promote KRYSTEXXA within approved labeling and in accordance with industry and corporate legal, regulatory, and ethical guidelines.
- Build customer relationships by understanding customer needs and goals and communicating them to Amgen team members.
- Provide account and customer support on payer policies, reimbursement processes, Medicare and Medicaid rules, and OSHA and HIPAA compliance as related to Amgen products.
- Meet or exceed corporate sales goals.
- Communicate territory activity accurately and in a timely manner as directed by management.
- Provide feedback to sales and commercial leadership, colleagues, marketing, and other internal departments about market changes and results.
- Follow Amgen compliance policies and applicable guidelines, including the PhRMA code.
- Complete Amgen training classes and administrative duties accurately and on time.
- Manage assigned promotional and operational budgets and maximize approved resources to achieve territory and account goals.
- Collaborate across GBU divisions to achieve business objectives.
- Attend medical congresses and society meetings as needed.
- Perform other tasks and responsibilities as requested by management.
- Provide account management support to Rheumatology and Nephrology accounts within the assigned geography.
Benefits
- Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions.
- Group medical, dental, and vision coverage.
- Life and disability insurance.
- Flexible spending accounts.
- Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
- Stock-based long-term incentives.
- Award-winning time-off plans and bi-annual company-wide shutdowns.
- Flexible work models, including remote work arrangements where possible.
- Career development opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
