Account Manager/Specialty Account Manager -KRYSTEXXA (Rare Disease) - Shreveport, LA

Amgen•Jackson, MS

6d•$145,311 - $215,025

About The Position

Amgen is hiring an Account Manager/Specialty Account Manager to represent KRYSTEXXA to physicians and other healthcare professionals in a designated territory. The role is responsible for establishing product sales and managing territory accounts, including providing account-management support to Rheumatology and Nephrology accounts. The position develops and executes a territory business plan to achieve sales goals, promotes KRYSTEXXA within approved labeling and applicable ethical, legal, and regulatory guidelines, and builds customer relationships by understanding and communicating customer needs. The role also advises customers and Amgen colleagues on payer policies and reimbursement processes, including eligibility and benefits verification, prior authorization, billing, coding, claims, appeals and denials, Medicare and Medicaid requirements, and relevant OSHA and HIPAA compliance. The Account Manager/Specialty Account Manager communicates territory activity and market feedback to internal stakeholders, completes required training and administrative work, manages assigned budgets, uses approved resources to meet territory and account goals, collaborates across GBU divisions, and attends medical congresses and society meetings as needed. The position requires approximately 20–30% travel, including some overnight and weekend commitments.

Requirements

For Account Manager Level 4: Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; or associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
For Specialty Account Manager Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; or master's degree and 6 years; or bachelor's degree and 8 years; or associate degree and 10 years of such experience.
Approximately 20–30% travel, including some overnight and weekend commitments.
Successfully complete all Amgen training classes.

Nice To Haves

At least 2 years of sales experience in Rheumatology and/or Nephrology therapeutic areas.
Buy-and-bill experience and success.
Biologic/biotech sales and reimbursement experience.
Rheumatology therapeutic-area experience.
Experience working with institutions and integrated delivery networks.
Experience partnering successfully with all Commercial Operations functions in a team environment.
Proficiency in Microsoft Office.
Professional, proactive demeanor.
Strong interpersonal skills.
Excellent written and verbal communication skills.
Strong organizational, analytical, and computer skills.

Responsibilities

Develop a comprehensive territory business plan to achieve and exceed annual sales goals.
Promote KRYSTEXXA within approved labeling and in accordance with industry and corporate legal, regulatory, and ethical guidelines.
Establish product sales and manage the territory, including support for Rheumatology and Nephrology accounts.
Build customer relationships by understanding customer needs and goals and communicating them to Amgen team members.
Advise customers and Amgen staff on payer policies, reimbursement regulations and processes, Medicare and Medicaid rules, and relevant OSHA and HIPAA compliance.
Meet or exceed corporate sales goals.
Communicate territory activity accurately and promptly as directed by management.
Provide feedback to sales and commercial leadership, colleagues, marketing, and other internal departments about market changes and results.
Follow Amgen compliance policies and guidelines, including the PhRMA code and other applicable guidelines.
Complete required Amgen training and administrative duties accurately and on time.
Manage assigned promotional and operational budgets and maximize approved resources to meet territory and account goals.
Collaborate effectively across GBU divisions to achieve business objectives.
Attend medical congresses and society meetings as needed.
Perform other tasks and responsibilities as requested by management.

Benefits

Comprehensive employee benefits package.
Retirement and Savings Plan with generous company contributions.
Group medical, dental, and vision coverage.
Life and disability insurance.
Flexible spending accounts.
Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
Stock-based long-term incentives.
Award-winning time-off plans and bi-annual company-wide shutdowns.
Flexible work models, including remote work arrangements where possible.
Career development opportunities.