Account Manager/Specialty Account Manager -KRYSTEXXA (Rare Disease) - Providence, RI
About The Position
Amgen is hiring an Account Manager/Specialty Account Manager to represent KRYSTEXXA to physicians and other healthcare professionals in a defined territory in Providence, Rhode Island. The role is responsible for establishing product sales and managing territory accounts. The Specialty Account Manager also supports Rheumatology and Nephrology accounts and promotes Amgen products within approved labeling and applicable legal, regulatory, and industry guidelines. The successful candidate develops territory business plans to achieve sales goals, builds customer relationships, advises customers and internal staff on payer policies and reimbursement processes, and communicates territory activity and market feedback to management and internal teams. The role includes completing required training and administrative tasks, managing promotional and operational budgets, using approved resources, collaborating across business divisions, and attending medical congresses and society meetings as needed. Approximately 20–30% travel is required, including some overnight and weekend commitments.
Requirements
- Account Manager Level 4: Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; or associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
- Specialty Account Manager Level 5: Doctorate degree and 2 years of combined account management, sales, and commercial experience; or master's degree and 6 years; or bachelor's degree and 8 years; or associate degree and 10 years.
- Approximately 20–30% travel, including some overnight and weekend commitments.
Nice To Haves
- At least 2 years of sales experience in Rheumatology and/or Nephrology.
- Buy-and-bill experience and success.
- Biologic/biotech sales and reimbursement experience.
- Rheumatology therapeutic-area experience.
- Experience working with institutions and integrated delivery networks.
- Experience working in a team environment that partners successfully with Commercial Operations functions.
- Proficiency in Microsoft Office.
- Professional, proactive demeanor.
- Strong interpersonal skills.
- Excellent written and verbal communication skills.
- Strong organizational, analytical, and computer skills.
Responsibilities
- Represent KRYSTEXXA and other applicable Amgen products to physicians and healthcare professionals, establish product sales, and manage territory accounts.
- Provide account management support to Rheumatology and Nephrology accounts within the assigned geography.
- Develop a comprehensive territory business plan to achieve and exceed annual sales goals.
- Promote KRYSTEXXA within approved labeling and in accordance with industry-specific and corporate legal and regulatory guidelines.
- Build customer relationships by understanding customer needs and goals and communicating them to Amgen team members.
- Advise customers and Amgen staff on payer policies, reimbursement regulations and processes, Medicare and Medicaid rules, and OSHA and HIPAA compliance as related to Amgen products.
- Meet or exceed corporate sales goals.
- Report territory activity accurately and promptly as directed by management.
- Provide feedback to sales and commercial leadership, colleagues, marketing, and other internal departments about market changes and results.
- Follow Amgen compliance policies and guidelines, including the PhRMA code and other applicable guidelines.
- Complete required Amgen training and administrative duties accurately and on time.
- Manage work within assigned promotional and operational budgets and maximize approved resources to achieve territory and account goals.
- Collaborate effectively across GBU divisions to achieve business objectives.
- Attend medical congresses and society meetings as needed.
- Perform other tasks and responsibilities as requested by management.
Benefits
- Retirement and Savings Plan with company contributions.
- Group medical, dental, and vision coverage.
- Life and disability insurance.
- Flexible spending accounts.
- Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
- Stock-based long-term incentives.
- Time-off plans and bi-annual company-wide shutdowns.
- Flexible work models, including remote work arrangements where possible.
- Career development opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
