About The Position

The Account Manager / Specialty Account Manager represents KRYSTEXXA to physicians and healthcare professionals, establishes product sales, and manages the assigned territory. The Specialty Account Manager also provides account management support to Rheumatology and Nephrology accounts in a specific geography. The role develops and executes a territory business plan to achieve and exceed annual sales goals; promotes KRYSTEXXA within approved labeling and in accordance with legal, regulatory, and ethical guidelines; and builds customer relationships by understanding customer needs and communicating them to Amgen colleagues. It serves as a resource on payer policies, reimbursement processes and regulations, Medicare and Medicaid requirements, and relevant OSHA and HIPAA compliance. The position also communicates territory activity and market feedback, collaborates across GBU divisions, attends medical congresses and society meetings as needed, completes training and administrative duties, manages assigned budgets, and uses approved resources to meet territory and account goals.

Requirements

  • Account Manager Level 4: Bachelor’s degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; or an associate degree and 6 years of such sales experience; or a high school diploma/GED and 8 years of such sales experience.
  • Specialty Account Manager Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; or a master’s degree and 6 years; or a bachelor’s degree and 8 years; or an associate degree and 10 years of such experience.
  • Proficient in Microsoft Office.
  • Professional, proactive demeanor.
  • Strong interpersonal skills.
  • Excellent written and verbal communication skills.
  • Strong organizational, analytical, and computer skills.
  • Able to travel approximately 20–30%, including some overnight and weekend commitments.

Nice To Haves

  • At least 2 years of sales experience in Rheumatology and/or Nephrology therapeutic areas.
  • Buy-and-bill experience and success.
  • Biologic/biotech sales and reimbursement experience.
  • Rheumatology therapeutic area experience.
  • Experience working with institutions and integrated delivery networks.
  • Experience in a team environment that successfully partners with all Commercial Operations functions.

Responsibilities

  • Represent KRYSTEXXA and Amgen products to physicians and healthcare professionals, establish product sales, and manage the assigned territory.
  • Provide account management support to Rheumatology and Nephrology accounts within the assigned geography.
  • Develop a comprehensive territory business plan to achieve and exceed annual sales goals.
  • Promote KRYSTEXXA within approved labeling and in accordance with industry and corporate legal, regulatory, and ethical guidelines.
  • Build customer relationships by understanding customer needs and goals and communicating them to Amgen team members.
  • Advise customers and Amgen staff on payer policies, reimbursement regulations and processes, Medicare and Medicaid rules, and relevant OSHA and HIPAA compliance.
  • Meet or exceed corporate sales goals.
  • Communicate territory activity accurately and promptly as directed by management.
  • Provide sales and commercial leadership, colleagues, marketing, and other internal departments with feedback about changing conditions and results.
  • Follow Amgen compliance policies and guidelines, including the PhRMA Code, and complete all required Amgen training.
  • Complete administrative duties accurately and on time.
  • Manage activities within assigned promotional and operational budgets and maximize use of approved resources.
  • Collaborate effectively across GBU divisions to achieve business objectives.
  • Attend medical congresses and society meetings as needed.
  • Perform other tasks and responsibilities requested by management.

Benefits

  • Retirement and Savings Plan with generous company contributions.
  • Group medical, dental, and vision coverage.
  • Life and disability insurance.
  • Flexible spending accounts.
  • Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
  • Stock-based long-term incentives.
  • Award-winning time-off plans and bi-annual company-wide shutdowns.
  • Flexible work models, including remote work arrangements where possible.
  • Career development opportunities.
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