Account Manager / Specialty Account Manager, Rare Disease KRYSTEXXA Southwest Florida

Amgen•Jacksonville, FL

5d•Remote

About The Position

Amgen is hiring an Account Manager or Specialty Account Manager for KRYSTEXXA in Southwest Florida. The role represents KRYSTEXXA and other Amgen products to physicians and healthcare professionals, establishes product sales, and manages the territory and assigned accounts. The Specialty Account Manager also supports Rheumatology and Nephrology accounts within the assigned geography. The position develops and executes a territory business plan to meet or exceed annual sales goals, promotes KRYSTEXXA within approved labeling and applicable legal and regulatory guidelines, and builds customer relationships by understanding customer needs and communicating them to Amgen colleagues. It serves as a resource on payer policies, reimbursement processes, Medicare and Medicaid regulations, and relevant OSHA and HIPAA requirements. The role collaborates across the organization, reports territory activity and market feedback, manages budgets and approved resources, attends medical congresses and society meetings as needed, and completes required training and administrative duties. The role requires approximately 20–30% travel, including some overnight and weekend commitments. The listed annual salary ranges are $145,311–$196,597 for Account Manager Level 4 and $158,931–$215,025 for Specialty Account Manager Level 5. Amgen describes a total rewards plan that includes benefits, incentives, time off, and flexible work models where possible.

Requirements

Account Manager Level 4: Bachelor’s degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; or associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
Specialty Account Manager Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; or master’s degree and 6 years; or bachelor’s degree and 8 years; or associate degree and 10 years.
Approximately 20–30% travel, including some overnight and weekend commitments.

Nice To Haves

At least 2 years of sales experience in Rheumatology and/or Nephrology.
Buy-and-bill experience and success.
Biologic/biotech sales and reimbursement experience.
Rheumatology therapeutic-area experience.
Experience working with institutions and integrated delivery networks.
Experience working in a team environment that partners successfully with Commercial Operations functions.
Proficiency in Microsoft Office.
Professional, proactive demeanor.
Strong interpersonal skills.
Excellent written and verbal communication skills.
Strong organizational, analytical, and computer skills.

Responsibilities

Represent KRYSTEXXA and Amgen products to physicians and healthcare professionals, establish product sales, and manage the assigned territory.
Provide account management support to Rheumatology and Nephrology accounts within the assigned geography.
Develop and execute a territory business plan aimed at achieving or exceeding annual sales goals.
Promote KRYSTEXXA within approved labeling and in accordance with applicable industry and corporate legal and regulatory guidelines.
Develop customer relationships by understanding customers’ needs and goals and communicating them to Amgen team members.
Advise customers and Amgen staff on payer policies and reimbursement processes, including benefit verification, prior authorization, billing, coding, claims, and appeals or denials; Medicare and Medicaid rules; and relevant OSHA and HIPAA compliance.
Meet or exceed corporate sales goals.
Communicate territory activity accurately and promptly as directed by management.
Provide feedback to sales and commercial leadership, colleagues, marketing, and other internal departments about market changes and results.
Follow Amgen compliance policies and guidelines, including the PhRMA code and other applicable guidelines.
Complete Amgen training classes and administrative duties accurately and on time.
Manage work within assigned promotional and operational budgets and maximize approved resources to achieve territory and account goals.
Collaborate effectively across divisions within the GBU to achieve business objectives.
Attend medical congresses and society meetings as needed.
Perform other tasks and responsibilities as requested by management.

Benefits

Health and welfare plans for staff and eligible dependents.
Retirement and savings plan with company contributions.
Group medical, dental, and vision coverage.
Life and disability insurance.
Flexible spending accounts.
Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
Stock-based long-term incentives.
Award-winning time-off plans and bi-annual company-wide shutdowns.
Flexible work models, including remote work arrangements where possible.
Career development opportunities.