Account Manager / Specialty Account Manager - IgG4 (Rare Disease) - Lexington, KY

Amgen•Lexington-Fayette, KY

About The Position

Amgen is hiring an Account Manager or Specialty Account Manager to represent its products to physicians and other healthcare professionals and manage a territory focused on IgG4-related disease (IgG4-RD). The role involves establishing product sales and providing disease information and education to medical professionals and other customers involved in patient care. The position uses a consultative, technically oriented selling approach to address healthcare professionals’ needs and support improved patient care. The successful candidate will execute a strategic account business plan, work across a matrix of internal partners, identify opportunities across the healthcare landscape, and build productive relationships with key opinion leaders. The role requires in-depth disease and therapeutic knowledge, effective use of educational and company resources, and consistent adherence to compliance, documentation, and reporting requirements. The position requires approximately 20–30% travel, including some overnight and weekend commitments. Amgen offers a Total Rewards Plan that includes health and welfare coverage, financial and retirement plans, work-life balance, career development opportunities, bonuses or sales incentives, stock-based long-term incentives, time-off plans, and flexible work models where possible. Expected annual salary ranges are $145,311–$196,597 for Account Manager (Level 4) and $158,931–$215,025 for Specialty Account Manager (Level 5).

Requirements

Account Manager (Level 4): Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; or associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
Specialty Account Manager (Level 5): Doctorate degree and 2 years of collective account management, sales, and commercial experience; or master's degree and 6 years; or bachelor's degree and 8 years; or associate degree and 10 years.
Excellent written and verbal communication skills.
Strong organizational, analytical, and computer skills.
Proficiency in Microsoft Office.
Professional, proactive demeanor and strong interpersonal skills.
Ability to work independently in a fast-paced, highly challenging work environment.
Adherence to compliance and corporate policies, including documentation and reporting.

Nice To Haves

Bachelor's degree strongly preferred; graduate business or healthcare-related degree preferred.
7 or more years of experience in biotech, specialty pharmaceutical, or rare disease sales.
3 or more years of rare disease or orphan drug experience; ultra-orphan experience preferred, and rare disease launch experience strongly preferred.
Immunology or rheumatology experience.
At least 3 years of in-office injection or infusion sales for a product covered as a medical benefit and requiring extensive coordination with patient access services.
Experience in a matrix selling environment collaborating with patient services, market access, Medical Affairs, and reimbursement, with a significant focus on patient centricity.
Market development or deep profiling experience in rare, unmet-need spaces.
Success educating healthcare professionals about complex diseases diagnosed through clinical observation and involving diverse patient profiles that may not lend themselves to simple diagnostic segmentation.
Documented record of consistent, exceptional performance.

Responsibilities

Represent Amgen products to physicians and healthcare professionals, establish product sales, and manage the assigned territory.
Achieve assigned sales objectives through patient-centered disease and product education for healthcare professionals while following corporate compliance guidelines.
Implement marketing-plan goals by executing a strategic account business plan.
Work in a matrix environment with case managers, Medical Affairs, the patient access team, and other relevant partners.
Use available resources and programs, including peer-to-peer education and cross-functional partners, to address identified knowledge gaps.
Navigate the healthcare landscape and identify opportunities across academic institutions, integrated delivery networks, accountable care organizations, private practices, and community hospital systems.
Establish productive business relationships with key local, regional, and national opinion leaders in the geographic coverage area and assigned therapeutic areas.
Develop and maintain in-depth disease, therapeutic, clinical, and scientific knowledge.
Use a consultative, highly technical, solution-oriented selling approach to meet the needs of healthcare professionals treating patients with IgG4-related disease.
Follow compliance and corporate policies, including appropriate documentation and reporting.
Travel approximately 20–30%, including some overnight and weekend commitments.

Benefits

Comprehensive employee benefits package.
Retirement and Savings Plan with generous company contributions.
Group medical, dental, and vision coverage.
Life and disability insurance.
Flexible spending accounts.
Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
Stock-based long-term incentives.
Award-winning time-off plans and bi-annual company-wide shutdowns.
Flexible work models, including remote work arrangements where possible.
Career development opportunities.
Work-life balance support.