Territory Manager Jobs

About The Position

Requirements

• Previous outside sales experience.
• Self-directed and able to work with limited supervision, develop objectives, set priorities, and implement ideas in a timely manner.
• Excellent customer satisfaction skills and ability to build and maintain strong internal and external relationships.
• Ability to service existing customers through periodic scheduled visits and effectively prospect potential new customers.
• Ability to develop and execute effective action plans and handle customer situations to produce results.
• Effective negotiating and deal-closing skills.
• Valid driver’s license.
• Excellent driving record.
• Frequent travel, including overnight or out-of-town travel by car or airplane.
• Active listening and excellent written and verbal communication skills.
• Ability to interpret data, make quick decisions, evaluate facts, and exercise good judgment.
• Ability to handle large volumes of work in a fast-paced environment and manage several tasks simultaneously to meet deadlines.
• Strong PC skills and ability to communicate using a telephone and computer.
• Self-development and adaptability to changing technology.
• Ability to promote a positive customer experience and uphold the company’s Core Values.

Nice To Haves

• Bachelor’s degree in Business, Marketing, Communications, or a related field.

Responsibilities

• Gather, design, and deploy information, advice, strategies, and actions to earn business revenue and market share from customers in assigned territories and accounts.
• Travel to meet assigned customers and conquest customers to solicit machine purchases.
• Prospect for customers in the assigned territory to increase revenue and market share.
• Meet or exceed individual targets for units, revenue, and gross profit.
• Follow the Sales Management Process, including UCC reconciliation, lost sale reporting, maintaining the established planned activity rate (PAR), and managing the sales funnel.
• Provide quotes with credit terms and prepare sales contracts for machine orders.
• Submit accurate expense reports and follow company expense policies.
• Meet or exceed Customer Quality Index (CQI) criteria for assigned accounts.
• Investigate and resolve customer issues in a team environment.
• Process machine demonstrations and loaners according to company policies and procedures.
• Keep customers informed about dates and delays for new and used machine deliveries, and follow up on deliveries within 15 days to establish customer satisfaction.
• Prepare a quarterly territory plan and review it with the Regional Sales Manager.
• Ensure accounts are not more than 60 days past due without appropriate action, and work with the Finance Manager to resolve overdue accounts.
• Participate as required by management in settling customer disputes within 30 days.
• Work with revenue departments to sell company products, parts, and services to assigned customers.
• Coordinate with the team to achieve Continuous Improvement goals and objectives.
• Perform other related duties as assigned.

Benefits

• Health, dental, and vision insurance
• Paid time off
• 401(k) with a $0.75 to $1.25 match per dollar, up to 6%
• Life and disability insurance
• In-house training instructors and programs
• Tuition reimbursement
• Employee referral bonus program
• Tool allowances and tool loans
• Discounts on cellular phone service, computers, and vehicles
• Opportunities for overtime
• Shift differential, if applicable