Thrift Store Assistant Manager

The Salvation Army USA Central Territory•Grand Forks, ND

7d•Onsite

About The Position

The Thrift Store Assistant Manager supports the daily operations of The Salvation Army Grand Forks store, assisting with customer service, inventory flow, and staff coordination. The role helps maintain a clean, organized store environment and a positive experience for donors and shoppers. It also contributes to effective merchandising, sales promotion, and the overall mission of The Salvation Army. The position pays $16.50 per hour for 40 hours a week and is located at 3401 South 31st Street, Grand Forks, ND 58201. This is an on-site role and is not eligible for remote work. The role includes local driving in an agency or personal vehicle to support the mission. Employees are expected to support The Salvation Army’s mission. The supervisor may assign additional duties as needed.

Requirements

High school diploma or equivalent.
One or more years of retail experience, preferably in a nonprofit or thrift store setting.
Previous experience processing cash.
Must pass background checks, possess a valid driver’s license, and meet MVR requirements.
Flexible interpersonal and communication skills.
Strong attention to detail and excellent organizational skills.
High level of initiative and self-motivation.
Ability to problem-solve, multitask, and prioritize.
Ability to perform physical aspects of the role, including being mobile, bending, reaching, and climbing.
Ability to lift 40 pounds regularly and occasionally 60 pounds.
Ability to communicate clearly with colleagues, customers, and the community.
Agreement to support The Salvation Army’s mission as an employee.

Nice To Haves

Candidates who are back-to-work, U.S. Veterans, people with disabilities, people impacted by the justice system, and/or people without a college degree are encouraged to apply.

Responsibilities

Assist with daily store operations, including opening and closing procedures, basic cash handling, and compliance with policies and procedures.
Support the Store Manager in supervising staff and volunteers.
Help oversee the sorting, pricing, and display of donated items; rotate merchandise and keep displays clean and organized.
Provide customer service, answer questions, resolve minor complaints, and help maintain a welcoming store environment.
Support promotions and merchandising plans developed by the Store Manager; maintain attractive, well-stocked displays to maximize sales.
Help maintain a clean and safe store environment and promptly report facility or equipment issues to the Store Manager.
Greet and thank donors for contributions and support community engagement efforts led by the Store Manager.
Drive locally using an agency or personal vehicle to support The Salvation Army’s mission.