Store Manager
Home Depot • Orland Park, IL5d
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Store Manager
Home Depot•Orland Park, IL
About The Position
The Store Manager is accountable for leading profitable store operations and executing the company's retail strategy across customer service, in-stock merchandise, and store appearance. The role drives sales and profitability by coaching and developing associates, resolving people issues, using financial and store reports to identify opportunities, monitoring market trends and competition, and implementing game plans for continuous improvement. The Store Manager communicates the company's retail strategy and ensures its execution through strategic planning and timely follow-up. The role stays actively engaged in sales and profit drivers, operational excellence, and people leadership, and maintains a visible presence through regular store walks, town hall meetings, and staff meetings. The Store Manager develops leaders and builds a talent bench for store leadership positions, leading by example while delivering results in sales, service, and profitability. The position reports to the District Manager and has 4–9 direct reports. Overnight travel is typically less than 10% of the time. The work is performed in a comfortable indoor area, with conditions that may produce mild discomfort on occasion. The job involves intermittent periods of continuous physical exertion, including walking, standing, stooping, climbing, and lifting materials or equipment, some of which may be heavy or awkward.
Requirements
- Must be at least 18 years old.
- Must be legally permitted to work in the United States.
- At least 2 years of work experience.
- Ability to interpret sales reporting documents.
- Experience leveraging sales and profit opportunities through shrink management and safety performance.
- Knowledge, skills, and abilities typically acquired through completion of a high school diploma and/or GED.
Nice To Haves
- At least 3 years of prior merchandising and/or operational experience.
- At least 3 years of leadership experience, preferably in big-box retail.
- Ability to work a flexible minimum 55-hour weekly schedule.
- At least 2 years of prior merchandising and/or operational experience.
- At least 2 years of leadership experience, preferably in retail.
Responsibilities
- Partner with the District Manager and District team to drive alignment, establish store direction, resolve issues, and execute company strategy through Playbooks and Priority Communications.
- Analyze sales and financial reports to assess opportunities and successes in departments and key areas, and guide the store team in continuous improvement.
- Review shrink and safety performance, identify trends, and implement improvement plans.
- Conduct store walks with Assistant Store Managers and Department Supervisors to assess sales, service, and profitability opportunities and create improvement plans.
- Host store walks with District and Regional teams to review game plan effectiveness and monitor execution.
- Facilitate weekly staff meetings with Assistant Store Managers and Department Supervisors to establish and implement store goals and objectives.
- Monitor associate engagement and drive employer-of-choice initiatives; empower associates to connect with customers and the community.
- Teach, coach, and train store management and associates on operational processes, merchandising standards, store appearance, and profitability.
- Coach store leadership teams on creating a safe working environment, operational excellence, alignment, and operational improvements.
- Support implementation and monitoring of pilot programs and new store initiatives to simplify store operations.
- Evaluate merchandise in-stock levels and ensure store management follows through on resolving out-of-stocks.
- Maximize inventory turns by driving Green/Reduced Tag and Clearance processes.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
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