Future Store Manager

David's Bridal • Vaughan, AB

5d

About The Position

David’s Bridal is seeking strong leaders for current and future Store Manager opportunities. The Store Manager builds and retains a high-performing team, creates a consistent environment of world-class customer service, and exceeds sales plans. This role is a dynamic, attentive, and inspiring leader who develops relationships with team members and customers and serves as a mentor, leader, and coach. The Store Manager fosters high performance and five-star customer service by maximizing the performance and productivity of motivated, friendly, enthusiastic, and engaged team members.

The Store Manager leads a customer-first culture; oversees active floor management, coaching, and selling skills; manages payroll and timekeeping within budget; and leads the store toward Total Monthly Income goals. The role also oversees inventory and merchandise processes, communicates sales goals, monitors individual performance, develops improvement plans, and builds a talent pipeline to meet staffing goals and fill open positions within 30 days. Other duties may be assigned.

Requirements

• High school diploma or degree.
• Four years of prior retail management experience in an apparel or specialty store environment.
• Prior experience with a computerized point-of-sale (POS) system.

Responsibilities

• Lead and model a customer-first culture across all roles.
• Hold the leadership team accountable for active floor management by assigning shifts, reviewing results, and providing feedback to maintain a five-star customer experience.
• Provide ongoing coaching and training to improve individual selling skills, behaviors, and processes.
• Manage store payroll within the monthly budget and monitor timesheets for scheduled shifts, breaks, and meals.
• Lead the store in consistently achieving Total Monthly Income goals through foundational excellence and performance-based leadership for front of house and alterations.
• Monitor inventory management, special orders, receiving, layaway, out-of-stock marking, repairs, and merchandise first-quality standards.
• Communicate daily sales goals to team members and drive action through Chat Ins and Chat Outs.
• Monitor individual team member performance and develop improvement action plans through weekly performance discussions using customer reviews and mystery shops.
• Build a strong bench and talent pipeline, maintain staffing, achieve staffing goals, and fill open positions within 30 days.
• Perform other duties as assigned.

Benefits

• Comprehensive benefits package
• Competitive pay
• Dream Maker discount after the first pay period
• Referral incentive program
• Dayforce Wallet early-pay access
• Health, dental, and vision insurance
• 401(k) program
• Paid vacation, wellness days, and holidays, including the employee’s birthday off
• Pet benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED