Future Store Manager

David's Bridal•Pinole, CA

About The Position

The Store Manager builds and retains a high-performing team, creates a consistent environment of world-class customer service, and exceeds sales plans. This dynamic, attentive, and inspiring leader builds relationships with team members and customers while serving as a mentor, leader, and coach. The Store Manager fosters high performance and five-star customer service by maximizing the performance and productivity of a motivated, friendly, enthusiastic, and engaged team. The role leads a customer-first culture, manages store payroll and operating performance, supports inventory and merchandise processes, communicates sales goals, coaches team members, and develops staffing and talent pipelines. This is a full-time opportunity requiring 40 hours per week, Sunday through Saturday. A comprehensive benefits package is available.

Requirements

High school diploma or degree.
Four years of prior retail management experience in an apparel or specialty store environment.
Prior experience with a computerized POS system.
Ability to work full time, 40 hours a week, Sunday through Saturday.
Ability to stand, walk, and sit for extended periods; reach with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers.
Occasionally lift up to 25 pounds.
Ability to see up close and at a distance, use peripheral vision and depth perception, and look at, read, and use a computer and other electronic devices for extended periods.

Responsibilities

Lead and model a customer-first culture across all roles.
Hold the leadership team accountable for active floor management by assigning shifts, reviewing results, and providing feedback to maintain a five-star customer experience.
Provide ongoing coaching and training to improve individual selling skills, behaviors, and processes.
Manage store payroll within the monthly budget and monitor timesheets for scheduled shifts, breaks, and meals.
Lead the store to achieve Total Monthly Income (TMI) goals by executing foundational excellence and performance-based leadership across front of house and alterations.
Monitor inventory management, special orders, receiving processes, layaway, out-of-stock items, repairs, and merchandise first-quality standards.
Communicate daily sales goals to team members and drive action through Chat Ins and Chat Outs.
Monitor individual team-member performance and develop improvement action plans through weekly performance discussions using customer reviews and mystery shops.
Build a strong bench and talent pipeline, maintain staffing, achieve staffing goals, and fill open positions within 30 days.
Perform other duties as assigned.