Future Store Manager

Davids Bridal • Spokane, WA

5d

About The Position

The Store Manager builds and retains a high-performing team, creates a consistent environment of world-class customer service, and exceeds the sales plan. This role calls for a dynamic, attentive, and inspiring leader who builds relationships with team members and customers and acts as a mentor, leader, and coach. The Store Manager creates a high-performance culture and five-star customer service by maximizing the performance and productivity of motivated, friendly, enthusiastic, and engaged team members.

The position oversees customer service, store performance, payroll, inventory processes, and team development. It is full time, with 40 hours per week scheduled Sunday through Saturday.

Requirements

• High school diploma or degree.
• Four years of prior retail management experience in an apparel or specialty store environment.
• Prior experience with a computerized POS system.

Responsibilities

• Lead and model a customer-first culture across all roles.
• Hold the leadership team accountable for active floor management by assigning shifts, reviewing results, and providing feedback to maintain a five-star customer experience.
• Provide ongoing coaching and training to improve individual selling skills, behaviors, and processes.
• Manage store payroll within the monthly budget and accurately monitor and acknowledge timesheets for employees clocking in and out for scheduled shifts, breaks, and meals.
• Lead the store to consistently achieve Total Monthly Income (TMI) goals through foundational excellence and performance-based leadership for both front of house and alterations.
• Monitor inventory management, special orders, receiving processes, layaway, mark out of stock, and repairs, and ensure merchandise meets first-quality standards.
• Communicate daily sales goals to all team members and drive action through Chat Ins/Chat Outs.
• Monitor individual team member performance and develop improvement action plans through weekly performance discussions using customer reviews and mystery shops.
• Build a strong bench and talent pipeline, ensure the store is staffed to achieve staffing goals, and fill open positions within 30 days.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED