Future Store Manager

David's Bridal

5d

About The Position

The Store Manager builds and retains a high-performing team, creates a consistent environment of world-class customer service, and exceeds the sales plan. This dynamic, attentive, and inspiring leader builds relationships with team members and customers, serving as a mentor, leader, and coach. The Store Manager establishes a high-performance culture and five-star customer service by maximizing the performance and productivity of motivated, friendly, enthusiastic, and engaged team members.

The position leads customer-first service and active floor management, coaches and trains team members, monitors payroll and store operations, and leads the store toward Total Monthly Income goals. It also oversees inventory and merchandise processes, communicates sales goals, develops performance improvement plans, and maintains staffing levels and a talent pipeline.

Requirements

• High school diploma or degree.
• Four years of prior retail management experience in an apparel or specialty store environment.
• Prior experience with a computerized POS system.

Responsibilities

• Lead and model a customer-first culture across all roles.
• Hold the leadership team accountable for active floor management by assigning shifts, reviewing results, and providing feedback to maintain a five-star customer experience.
• Provide ongoing coaching and training to enhance individual selling skills, behaviors, and processes.
• Manage store payroll within the monthly budget and monitor timesheets for employees clocking in and out for scheduled shifts, breaks, and meals.
• Lead the store to consistently achieve Total Monthly Income goals through foundational excellence and performance-based leadership for front of house and alterations.
• Monitor inventory management, special orders, receiving processes, layaway, out-of-stock items, repairs, and first-quality merchandise standards.
• Communicate daily sales goals to team members and drive action through Chat Ins and Chat Outs.
• Monitor individual team member performance and develop improvement action plans through weekly discussions using customer reviews and mystery shops.
• Build a strong bench and talent pipeline, ensure the store is staffed to achieve staffing goals, and fill open positions within 30 days.
• Perform other duties as assigned.

Benefits

• Comprehensive benefits package.
• Competitive pay.
• Dream Maker employee discount after the first pay period.
• Referral incentive program.
• Dayforce Wallet early pay access.
• Health, dental, and vision insurance.
• 401(k) program.
• Paid vacation, wellness days, and holidays, including the employee's birthday off.
• Pet benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED