Retail Store Manager

AT&T•Topeka, KS

4d•Onsite

About The Position

The Retail Store Manager oversees all aspects of the daily operation of an AT&T retail store. The role combines retail knowledge and leadership to manage and develop a team and deliver a high-quality customer experience across AT&T services, entertainment, and technology. Responsibilities include merchandising, product launches, meeting and exceeding sales objectives, and conducting outreach and promotional activities, including off-site events as needed. The manager coaches retail sales consultants to help them achieve sales and service goals. AT&T provides paid leadership training. The role is based at the Topeka, Kansas retail store and is listed at 40 hours per week.

Requirements

Excellent communication and leadership skills.
Three or more years of sales and/or customer experience in telecommunications or a related industry.
Prior management experience.
Well-developed planning, analytical, and problem-solving skills.
Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
Ability to collaborate with key stakeholders on initiatives beyond store walls.

Responsibilities

Oversee all aspects of the daily operation of a retail store.
Manage, develop, and coach a team of retail sales consultants.
Ensure customers receive an extraordinary experience with AT&T products and services.
Oversee merchandising and product launches.
Meet and exceed store sales objectives and help the team meet sales and service goals.
Conduct outreach and promotional activities, including off-site events as needed.
Collaborate with key stakeholders on initiatives beyond store walls.

Benefits

Medical, dental, and vision coverage.
401(k) plan.
Tuition reimbursement program.
Paid time off and holidays, including at least 23 days of vacation each year and 9 company-designated holidays.
Paid parental leave.
Paid caregiver leave.
Additional sick leave may be available beyond what state and local law require; it is unprotected.
Adoption reimbursement.
Short-term and long-term disability benefits.
Life and accidental death insurance.
Supplemental benefit programs, including critical illness, accident, hospital indemnity, and group legal coverage.
Employee Assistance Programs (EAP).
Employee wellness programs.
Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet (including fiber where available), and AT&T phone.
Potential relocation assistance.