Retail Store Manager

ALOHA Collection Inc.•Waikoloa Village, HI

13d•$73,000 - $80,000•Onsite

About The Position

ALOHA Collection is a fast-growing lifestyle brand rooted in Hawaii and based in California, focused on travel accessories. The Retail Store Manager leads a store location and serves as the face of ALOHA Collection in the community. The role is accountable for sales and financial performance, store operations, talent development, brand standards, customer experience, and team engagement. The manager leads a high-volume selling floor, partners with internal teams and local businesses, and reports to the District Manager.

Requirements

At least 5 years of retail management experience.
A proven track record of driving sales growth, managing P&L, and building high-performing teams.
Demonstrated commitment to customer service excellence and brand consistency.
Strong leadership and communication skills, including the ability to motivate and develop people.
Analytical mindset and comfort managing budgets, metrics, and data-driven decisions.
Ability to work in a fast-paced environment and manage competing priorities.
Valid driver's license and willingness to travel for company events and multi-store support.
Ability to work holidays, nights, and weekends.

Nice To Haves

Retail management experience in apparel, accessories, or lifestyle brands.

Responsibilities

Drive store sales and profitability through conversion, units per transaction, outlet pricing, and promotional execution.
Own new-customer acquisition and email capture, and train and hold associates accountable to capture standards.
Manage staffing and service on a high-volume sales floor, adjusting to traffic patterns and peak periods.
Hire, onboard, train, and develop retail team members, including seasonal and part-time staff.
Manage inventory, receiving, replenishment, payroll, scheduling, and compliance with company policies.
Execute outlet visual merchandising standards, including pricing communication, product presentation, and brand storytelling.
Partner with merchandising and planning teams on assortment performance, sell-through, size and color gaps, and markdown effectiveness.
Build relationships with center management, neighboring tenants, and tourism partners to grow traffic and store visibility.
Monitor financial metrics against budget and take corrective action as needed.
Lead team meetings, conduct performance reviews, and foster accountability, learning, and aloha.
Report store performance, staffing needs, and strategic initiatives to the District Manager.
Resolve customer complaints and complex operational issues professionally and in alignment with the brand.