Retail Store Manager
About The Position
The Retail Store Manager oversees all aspects of daily retail store operations at AT&T, including merchandising, product launches, and meeting or exceeding sales objectives. The manager ensures customers receive an extraordinary experience with AT&T products and services and may conduct outreach and promotional activities, including off-site events. The role includes coaching and developing retail sales consultants so they achieve sales and service goals, supported by paid leadership training. Store managers work during busy store periods, including evenings and weekends, and can earn monthly commission by meeting or exceeding store sales objectives.
Requirements
- Excellent communication and leadership skills.
- Three or more years of sales and/or customer experience in telecommunications or a related industry.
- Prior management experience.
- Well-developed planning, analytical, and problem-solving skills.
- Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
- Ability to collaborate with key stakeholders on initiatives beyond store walls.
Responsibilities
- Oversee all aspects of daily retail store operations.
- Manage, coach, and develop a team of retail sales consultants.
- Ensure the team meets sales and service goals.
- Oversee merchandising and product launches.
- Meet or exceed store sales objectives.
- Ensure customers receive an extraordinary experience with AT&T products and services.
- Conduct outreach and promotional activities, including off-site events as needed.
- Collaborate with key stakeholders on initiatives beyond store walls.
Benefits
- Competitive salary and the opportunity to earn monthly commission.
- Relocation assistance may be available, if applicable.
- Medical, dental, and vision coverage.
- 401(k) plan.
- Tuition reimbursement program.
- Paid time off and holidays, including at least 23 vacation days each year and 9 company-designated holidays, based on date of hire.
- Paid parental leave.
- Paid caregiver leave.
- Additional sick leave beyond what state and local law require may be available but is unprotected.
- Adoption reimbursement.
- Short- and long-term disability benefits.
- Life and accidental death insurance.
- Supplemental critical illness, accident, hospital indemnity, and group legal benefit programs.
- Employee Assistance Programs (EAP).
- Employee wellness programs.
- Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet (including fiber where available), and AT&T phone.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
