Store Manager

Vitamin Shoppe•Saratoga Springs, UT

About The Position

The Vitamin Shoppe is seeking a high-performing Store Manager to lead a sales culture, build customer loyalty, and create personalized in-store shopping experiences. The role is accountable for driving productivity and top-line sales, hiring and developing talent, and preparing the store for future growth. The Store Manager fosters continuous education and professional development while supporting the company’s health and wellness mission. The Store Manager leads sales-floor activity, merchandising, customer engagement, and team development. They analyze sales performance, create action plans, build community relationships, and maintain store standards. The role may also require attendance at company-sponsored educational conferences and performance of additional duties as needed.

Requirements

Valid driver’s license.
3–5 years of retail experience.
At least 1 year of retail management experience.
High school diploma, GED, or equivalent combination of experience.
Ability to work a flexible schedule, which may include weekends and holidays.
Proven ability to manage staff to exceed sales goals while meeting payroll goals.
Proven ability to identify top talent, build teams, and train, develop, and retain employees.
Ability to think through complex issues, allocate time, execute multiple tasks, and adapt to changing priorities.
Effective communication, organization, and leadership skills.
Ability to motivate and influence others through personal actions and example.
Ability to achieve results independently and through others by fostering teamwork and cooperation.
Proficiency with retail systems, including POS, scheduling, and inventory, and comfort learning new technology platforms.
Ability to remain mobile on the sales floor for extended periods.

Nice To Haves

Passion for the health and wellness industry.
A results-oriented leadership style and ability to motivate and influence others through actions and example.
Passion for taking ownership of the business and making decisions that support business needs.

Responsibilities

Lead a selling culture by building customer loyalty, providing personalized shopping experiences, and fostering lasting customer relationships.
Drive top-line sales through floor leadership, merchandising, and customer engagement strategies.
Attract, recruit, and retain top talent.
Coach team members regularly and provide feedback to foster accountability and ownership.
Develop a high-performing team of Health Enthusiasts who deliver results.
Support continuous education and company-driven training initiatives.
Achieve and exceed daily sales and productivity goals while developing team members to do the same.
Focus the team on conversion, units per transaction, average transaction value, and sales per hour.
Analyze week-to-date, month-to-date, and year-to-date sales and develop action plans to drive sales.
Build external community relationships and organize grassroots events that grow sales.
Lead with integrity, take responsibility, and hold the team accountable.
Maintain the store, follow loss-prevention standards, process receipts on time, keep shelves stocked, and ensure products are priced appropriately.
Perform additional duties as required and attend company-sponsored educational conferences as required.

Benefits

Generous employee discount.
Nationwide gym and insurance discounts.
Nationwide pet insurance.
Tickets at Work/Working Advantage program discounts on hotels, movie tickets, shows, theme parks, and more.
Professional growth opportunities.
Comprehensive, affordable medical, dental, and vision coverage for full-time Health Enthusiasts.
VS Thrive wellness program for full-time Health Enthusiasts enrolled in a company medical plan, with quarterly opportunities to earn gift cards.
Competitive monthly bonus/incentive program.
401(k) retirement plan.
Transportation/commuter benefits.
Paid time off.