Store Manager

Houchens Food Group•Hardinsburg, KY

About The Position

The Store Manager is responsible for the successful operation of the store, including achieving sales and profit objectives set by the operating budget. The role directly supervises grocery department sales workers and may perform purchasing, budgeting, accounting, personnel, and other management functions. The manager provides customer service, oversees sales, staffing, inventory, store safety and security, payroll, cash handling, merchandise presentation, and daily store operations. The position is based in a grocery and store office environment and requires the physical activities and capabilities listed in the posting. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.

Requirements

  • High school graduate or GED.
  • No prior experience necessary.
  • Microsoft Office and general computer knowledge.
  • Must have access to a phone at all times.
  • Must be able to complete basic math calculations.
  • Ability to perform the listed physical activities, including frequent standing, walking, sitting, handling and fingering, reaching, squatting or kneeling, bending, and lifting; occasional climbing, crawling, and lifting more than 100 pounds.
  • Must meet the stated vision, hearing, smell, and touch requirements and be able to wear required personal protective equipment, including back belts when unloading or lifting heavy products or objects.

Responsibilities

  • Provide customer service and respond to customer inquiries and complaints.
  • Monitor sales activities to ensure customers receive satisfactory service and quality goods.
  • Assign employees to duties and direct and supervise sales, inventory, cash-reconciliation, and customer-service work.
  • Inventory stock, reorder merchandise, and help prevent overstocks and out-of-stocks.
  • Maintain records of purchases, sales, requisitions, employee schedules, time worked, and other required store information.
  • Enforce safety, health, and security rules and comply with city, county, state, and federal regulations.
  • Inspect products and merchandise for condition, pricing, display, and advertised function.
  • Recruit, interview, hire, train, evaluate, promote, demote, and terminate employees as necessary; ensure staff understand and follow company policies and standards.
  • Measure employee performance, take corrective action, maintain warning notices, and advise the supervisor of personnel issues or policy violations.
  • Train staff to handle difficult sales and provide leadership to support employee productivity and store sales and profit objectives.
  • Plan work schedules and maintain employee time records; record hours accurately, total time reports, and verify and close out payroll.
  • Organize and accurately enter daily sales information for submission to the corporate office, and prepare or oversee accurate weekly reports.
  • Maintain knowledge of local competition and confer with company officials on methods to increase sales, expand markets, and promote business.
  • Control store expenses and payroll within budget guidelines; plan budgets and authorize payments and merchandise returns.
  • Supervise cash handling, record sales at purchase, verify prior-day funds, calculate and sign off on deposits, keep the safe locked, maintain low cash drawers, and report deposit issues to the supervisor.
  • Open and close the store on time, review scheduled shift hours, and complete shift-checkout reports as instructed.
  • Control inventory, follow vendor check-in procedures, order and maintain merchandise, and build and maintain sellable displays.
  • Prepare and maintain perishable foods according to company standards; keep coolers, shelves, and displays full and fronted.
  • Maintain store cleanliness, attractiveness, equipment, and company property; check equipment for proper working condition and provide supervision to reduce theft and loss.
  • Assist in areas needing attention or assign tasks to others, and perform other job-related tasks requested by management.
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