Store Manager

BibliU•Wilkesboro, NC

13d•Onsite

About The Position

BibliU is seeking a results-driven retail Store Manager to oversee the campus store at Wilkes Community College. The manager will lead a customer-focused team, drive sales and profitability, and strengthen relationships across campus. This is a full-time, permanent role reporting to the Regional Manager, with a stated schedule of 40 hours per week. BibliU is a technology-led education company that provides digital course materials and campus store solutions. The company describes its culture as collaborative, high-growth, and agile, and operates as a distributed team across the UK and US. The role includes collecting and analyzing course-material adoptions, managing inventory, partnering with faculty and campus administrators, training and assessing staff, maintaining store standards and policy compliance, and resolving customer service issues.

Requirements

Proven success as a retail manager.
Excellent communication and interpersonal skills.
Desire to lead a results-oriented team that is an integral part of the campus community.
Detail-oriented, with organizational skills.
Dependability, as this is a single-person operation.

Nice To Haves

Two years of college or equivalent.
Background in campus store management.

Responsibilities

Collect, enter, and analyze course-material adoptions for order placement, and communicate regularly with campus stakeholders about their status.
Introduce and promote affordable course-material options for students.
Manage store inventory, including receiving, tagging, setup, and returning unsold inventory to vendors.
Build and maintain relationships with faculty to obtain course-material information; schedule regular appointments and meet with administrative personnel to build partnerships, promote Day 1 access, and identify the best options for students.
Meet sales goals by training, motivating, and providing feedback to sales staff.
Ensure compliance with company policies and procedures.
Maintain visual merchandising standards.
Conduct personnel performance appraisals to assess training needs and develop career paths.
Address customer service issues and work with the Regional Manager to resolve them.