Store Manager

Staples Inc.•North Andover, MA

13d

About The Position

The Store Manager provides collaborative, inclusive leadership in a team-oriented retail environment, serving customers while driving store performance and community relationships. The role oversees merchandise sales, technical services, print and marketing services, business-to-business networking, and retail operations. It also builds a consultative, customer-centric experience for small business customers and supports the development of the store team through teaching, coaching, and inspiration. The Store Manager leads the overall operation of the store, drives profitable sales and margins, reduces variability, and improves year-over-year performance. The role is accountable for operational excellence and may take on additional responsibilities as needed or assigned. Compensation is based on qualifications and experience; the posting notes immediate hiring and weekly pay.

Requirements

At least 1 year of progressively responsible store management experience in a retail environment as a General Manager or Store Manager.
Store operations experience involving analysis, planning, financial acumen, and driving results.
Experience creating a customer-centric environment and working in a consultative selling environment that provides customers with a total solution.
Experience developing a team in operational excellence to drive profitable year-over-year sales and margins.
Ability to lift or move materials weighing 10–50 pounds, climb ladders, and stand and walk continuously.
Staples does not sponsor work visas for this position.

Nice To Haves

Bachelor’s degree in Business or a related field.
Ability to engage with the community and network with and support small business customers.

Responsibilities

Ensure the store culture reflects Staples values and its commitment to the community.
Develop a consultative, customer-centric environment for small business customers.
Teach, coach, and inspire the team to learn, grow, and deliver.
Lead merchandise sales, print and marketing services, and retail operations.
Drive profitable sales and margin while reducing variability and improving year-over-year performance.
Hold yourself and the team accountable for flawless execution of operational excellence.
Coach managers and supervisors to create a culture of consultative selling and total solutions.
Provide overall leadership of store operations and take on additional responsibilities as needed or assigned.