Store Manager

Bridgestone • Clarksburg, WV

13d

About The Position

The Store Manager is an exempt leadership role responsible for supporting the needs of the business and leading store operations. The position typically requires 40 or more hours per week across five days, including weekends. Additional hours may be required depending on staffing levels, customer demand, store performance, and business needs. The stated pay range is $55,170 to $93,780.

The Store Manager drives sales and promotions, builds customer satisfaction and loyalty, manages staffing and store goals, and keeps financial and operational records current. The role includes paid training to stay current with developments in the automotive service industry and requires the ability to assist customers with sales and complaints.

Requirements

• High school diploma or equivalent.
• Demonstrated success in retail sales management.
• Problem-solving skills related to customer complaints.
• Ability to manage inventory, order scheduling, and merchandising displays.
• Ability to assist customers with personal sales and complaints to support customer retention and loyalty.
• Exceptional communication skills with teammates and customers.
• Negotiation and conflict-resolution skills.
• Valid automobile driver's license at all times and ability to drive customer and company vehicles.

Nice To Haves

• Two-year college degree or equivalent.

Responsibilities

• Provide customer service and handle customer complaints to support retention and loyalty.
• Drive store sales and promotions.
• Build customer satisfaction and loyalty, creating positive results for teammates, customers, and the company.
• Understand alternative tire sourcing and competitors.
• Track and meet payroll, budgets, and store goals.
• Keep records and relevant financial information current.
• Manage, schedule, and assign staff according to their skill levels.
• Attend paid training to stay up to date with developments in the automotive service industry.
• Follow up with customers to obtain feedback and ensure satisfaction.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision coverage starting day one.
• Paid vacation and holidays.
• On-the-job training and company-funded ASE certifications.
• Flexible work schedule.
• 401(k) match.
• On-demand pay (daily pay) program.
• Professional development resources.
• Community involvement opportunities.
• Paid training.
• Performance incentives.
• Competitive healthcare packages for full-time and part-time employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED