Store Manager

Southern Tide•Sandestin, FL

13d

About The Position

Southern Tide Store Managers strategically drive business to achieve store sales and profitability goals, train and develop the store team, and consistently work toward the highest level of operational excellence. They create a memorable in-store environment by inspiring the team to provide customers with excellent service. The role also oversees staffing, store operations, inventory, merchandising, customer outreach, and compliance with company standards and applicable regulations.

Requirements

At least 5 years of experience, including at least 3 years in a supervisory or management position in a customer-service-focused retail apparel environment.
Strong computer skills, including proficiency in Outlook, Excel, and Word.
Experience with POS systems, including inventory management functions.
Knowledge of retail merchandising and visual concepts.
Ability to analyze selling reports, identify business trends, and respond quickly to business needs to drive sales results.
Ability to interpret policies and procedures to resolve customer and employee issues.
Effective leadership and interpersonal skills.
Strong analytical and problem-solving skills.
Excellent written and oral communication skills.
Excellent time-management skills.
Ability to lift and/or move approximately 50 pounds frequently.
Frequent bending, stooping, and kneeling.
Occasional ladder climbing.
Ability to stand routinely for the duration of a shift, up to 8 hours.
Ability to work varied hours and days, including nights, weekends, and holidays as needed.

Nice To Haves

College degree in Business or a related field preferred.

Responsibilities

Create a customer-service-focused environment and demonstrate best practices in customer service, sales generation, and customer outreach.
Drive customer service excellence across store appearance, merchandise displays and placement, story layout, and selling procedures.
Achieve and exceed store goals and key performance indicators set by the Company.
Recruit, hire, and retain a high-performing management and associate team.
Direct and supervise staff activities.
Recognize strong performance and provide ongoing constructive feedback and coaching to support team members’ growth.
Develop and train internal talent and build a pipeline of candidates for future leadership roles.
Ensure the store meets Company standards for merchandising and visual presentation, safety, functionality, and security, and complies with applicable local, state, and federal regulations.
Develop and maintain store clienteling processes and standards and ensure associate participation and compliance.
Communicate the Company’s history, brand aesthetic, philosophy, and lifestyle to the sales team and customers to support sales.
Maintain an orderly stockroom, storage area, and shipping and receiving area for safe and efficient product access.
Manage and follow operational processes and policies related to people, merchandise, security, loss prevention, and facility maintenance.
Partner with the corporate retail team to build community relationships and events that drive traffic and sales.
Support smooth store operations, including submitting personnel paperwork and reports on time and monitoring sales receipts and cash.
Monitor inventory levels and partner with the corporate team on product replenishment and product needs.
Manage inventory audits and reconcile discrepancies.
Perform other duties necessary to support the business.