Store Manager
About The Position
Total Tool, a NEFCO company, provides tools, equipment, rentals, repairs, and custom solutions for job sites. The Store Manager oversees day-to-day branch operations, leads and develops employees, and delivers an exceptional customer experience. The role manages employees in Counter Sales, Warehouse, and Delivery Driver positions; maintains an organized, clean, well-stocked sales floor and warehouse; oversees shipping, receiving, inventory accuracy, and daily cycle counts; and promotes a safe, customer-focused, and engaging workplace. The manager may perform any store function as needed. The schedule is Monday through Friday, 7 a.m. to 5 p.m. The salary range is $65,000–$75,000 based on experience, plus bonus.
Requirements
- At least 3 years of previous management experience.
- Experience managing, mentoring, and coaching a team of employees.
- Strong communication skills and the ability to keep the team informed and connected.
- High motivation.
- Attention to detail.
- Ability to thrive in a team environment.
- Strong computer skills and ability to learn new software.
- Ability to stand on a hard surface for extended periods.
- Ability to lift 50 pounds daily.
Nice To Haves
- Construction or industrial experience is preferred.
Responsibilities
- Hire, train, coach, evaluate, and manage branch employees in Counter Sales, Warehouse, and Delivery Driver roles.
- Foster a customer-focused environment through product knowledge, service standards, and consistent customer engagement.
- Ensure the sales floor and warehouse are well-stocked, organized, clean, and operating efficiently.
- Oversee shipping, receiving, inventory accuracy, and daily cycle counts.
- Monitor performance, address issues, and actively recruit top talent.
- Lead by example by performing store functions as needed.
- Maintain a safe work environment and promote daily employee engagement and development.
Benefits
- Paid time off (PTO).
- Eight paid holidays.
- Medical, dental, and vision insurance.
- Health Savings Account.
- 401(k) with employer match.
- Company-paid life and short-term disability insurance.
- Voluntary life insurance options.
- Paid parental leave options.
- Voluntary critical illness, accident, and hospital indemnity coverage.
- Continued professional development opportunities.
- Bonus programs.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
