Store Manager

Harbor Freight•Lancaster, OH

About The Position

Store Managers lead teams to maximize their stores’ financial output through talent optimization, operational execution, and a rewarding customer experience. They act with urgency, are driven to achieve results, and build high-performance teams that execute with excellence. The anticipated salary range is $70,000–$88,320, depending on location, knowledge, skills, education, and experience. The position is also eligible for a quarterly bonus. Store Managers drive sales and exceed financial goals while managing payroll and expenses, executing special events, ensuring operational standards and company policies are followed, and acquiring, developing, and scheduling talent. They foster a friendly customer environment and ensure products are in stock, correctly priced, and presented in a neat, clean, and organized store. Success in the role involves setting priorities and translating goals into action plans; building, training, coaching, and developing teams; solving problems with a focus on solutions; clearly assigning and measuring work; providing timely and actionable feedback; and maintaining respectful, effective relationships with customers and associates. Store Managers also teach how operational execution directly affects the customer experience.

Responsibilities

  • Drive sales to exceed financial goals.
  • Manage payroll and control expenses.
  • Foster a results-driven store environment.
  • Execute special events successfully.
  • Prioritize workload and validate execution of standard operating procedures.
  • Ensure compliance with company policies and maintain expertise in operational processes.
  • Acquire high-quality talent; train, develop, and manage performance.
  • Staff and schedule effectively and create a team atmosphere.
  • Ensure a friendly customer environment.
  • Ensure items are in stock and correctly priced.
  • Maintain a neat, clean, and organized store.
  • Use data to set priorities and translate goals into action plans.
  • Manage internal and external communications.
  • Assign responsibility for tasks and decisions, set measurable objectives, monitor progress and results, and provide effective feedback.
  • Provide timely, direct, complete, and actionable positive and corrective feedback.
  • Build relationships with customers and associates through respectful and effective communication.
  • Teach how operational execution directly affects the customer experience.

Benefits

  • Quarterly bonus eligibility
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term disability
  • Long-term disability
  • 401(k) plan for eligible associates
  • Paid time off up to 200 hours per year, inclusive of PTO, floating holidays, and paid holidays
  • Paid sick time up to 80 hours per year, unless otherwise required by law
  • Respectful schedules during operating hours of 6am–10pm
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