Store Manager Jobs

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Store Manager

Sleep Number•Union Gap, WA
•$80,000 - $90,000

About The Position

Sleep Number’s Store Manager leads a retail sales team and store operations while delivering a world-class customer experience. The role uses Sleep Number’s sales process to understand customers’ sleep needs, recommend products, communicate product features and promotions, and provide timely customer follow-up. The manager also recruits, trains, coaches, and retains employees; oversees store productivity and compliance; and uses company programs and tools to generate local awareness and store traffic. The position calls for a results-driven leader who builds customer and team relationships and consistently works toward exceeding sales goals.

Requirements

  • At least 3 years of proven sales management or team leadership experience with a track record of meeting and exceeding goals.
  • Prior success recruiting, training, engaging, and retaining top talent.
  • Ability to use technology for store operations and sales presentations, including POS systems and interactive demonstrations.
  • Ability to lead by example in a fast-paced, growth-oriented work environment and commitment to continuous improvement.
  • Motivation to work under a pay-for-performance compensation plan.
  • Ability to work a flexible schedule, including typical retail evening and weekend hours.
  • Authorization to work in the United States and English language proficiency.
  • Minimum high school diploma or equivalent.

Nice To Haves

  • Sales management experience in a high-end or specialty environment.
  • Technology engagement and early adoption.
  • Second-language skills.
  • Additional education and training.

Responsibilities

  • Ensure a world-class customer experience by discovering customers’ sleep needs and guiding them through product selection.
  • Communicate product features, benefits, promotional information, and store procedures to customers and team members.
  • Provide timely, relevant customer follow-up and employee coaching.
  • Lead store operations, recruiting, management, training, and sales functions.
  • Ensure productivity, compliance with company policies, and team effectiveness.
  • Use company programs and tools to generate local market awareness and drive store traffic.
  • Hold self and team accountable for becoming trusted Sleep Experts and consistently exceeding sales goals.

Benefits

  • Health, dental, vision, and 401(k) benefits.
  • Flexible paid time off.
  • Volunteer opportunities.
  • Comprehensive training and career development programs.
  • Supportive, inclusive culture.
  • Access to Sleep Number’s bed benefit.
  • Medical, pharmacy, life, and disability insurance.
  • Resources that promote lifelong wellbeing.

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