Retail Store Manager

Circle K•Jeffersontown, KY

14d•Onsite

About The Position

The Retail Store Manager leads the store’s employees and operations to meet company standards for customer service, site image, safety, and financial performance. The manager recruits, hires, trains, schedules, supports, and evaluates employees; oversees store cleanliness, inventory, merchandise presentation, and reporting; maintains relationships with suppliers and customers; and analyzes sales, expenses, budgets, forecasts, and merchandise margins. The role requires a valid driver’s license and transportation for bank and corporate management meetings. Work is primarily indoors, with some outdoor duties and occasional exposure to cold temperatures and noise. The manager works with minimal direction and is expected to lead effectively.

Requirements

High school diploma or GED preferred.
Retail sales experience preferred.
Experience sufficient to perform the essential duties and work in the described conditions.
Ability to supervise and train employees in the use of equipment, tools, and materials listed in the CSR and ASM job descriptions.
Ability to supervise and manage functions listed in the CSR and ASM job descriptions.
Ability to use a computer or acquire the skills needed to use one at the site, including analysis of reports and inventory and cash control.
Valid driver’s license and adequate transportation to and from bank and corporate management meetings.
Ability to communicate orally and in writing in English.

Responsibilities

Recruit, hire, train, schedule, supervise, and manage employees in accordance with company guidelines and standards.
Assign tasks to maintain a clean, adequately stocked, organized, and well-kept site.
Promote excellent customer service, resolve complaints professionally and promptly, and maintain positive relationships with suppliers and the neighboring community.
Prepare timely written performance appraisals and provide appropriate feedback; train employees on customer service, site image, marketing execution, and safety.
Ensure employees receive timely communication and hold ongoing communication meetings with site employees and the Market Manager.
Evaluate site needs and develop action plans to achieve objectives; organize and maintain site files and manuals.
Ensure required reports are completed accurately and on time, merchandise is stocked and displayed attractively and priced correctly, and required employment posters and signs are accessible.
Analyze daily sales and expense information; budget and forecast P&L lines; manage merchandise margins; safeguard and account for money; and perform other financial analysis to maximize sales and net profits.
Perform other duties as assigned or delegated by the supervisor.
Work outdoors as needed to clean parking lots and gas pumps and take out garbage.