Retail Store Manager

Circle K Stores•Saint Louis, MO

12d•Onsite

About The Position

The Retail Store Manager leads the store’s employees and operations, ensuring excellent customer service, a clean and well-stocked site, compliance with Company standards, and achievement of sales and profit objectives. The manager recruits, hires, trains, schedules, supervises, and evaluates employees; maintains professional relationships with suppliers, customers, the community, and the Market Manager; and oversees communication, safety, merchandising, reporting, and site records. The manager analyzes sales, expenses, budgets, forecasts, merchandise margins, and cash activity to maximize sales and net profits and safeguard funds. The role is based at 3282 Jamieson Ave, Saint Louis, Missouri 63139. Work is performed primarily indoors, with occasional outdoor duties such as cleaning parking lots and gas pumps and taking out garbage. The manager may encounter cold temperatures while supervising work in a walk-in cooler or freezer and may be exposed to occasional noise. The role requires working with minimal direction and supervision. Duties may change periodically based on business needs.

Requirements

High school diploma or GED preferred.
Retail sales experience preferred.
Experience sufficient to perform the essential duties, responsibilities, and work under the described conditions.
Ability to supervise and train employees in the use of equipment, tools, and materials identified in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to supervise and manage the functions identified in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to use a computer, or acquire the skills to do so, including analyzing reports and handling inventory control, cash control, and counseling notices.
Valid driver’s license and adequate transportation to and from bank and corporate management meetings.
Ability to communicate orally and in writing in English.
Ability to work with minimal direction and supervision.

Nice To Haves

Retail sales experience.
High school diploma or GED.

Responsibilities

Recruit, hire, train, schedule, supervise, motivate, counsel, and separate employees in accordance with Company guidelines and non-discrimination practices.
Assign work and maintain a clean, organized, adequately stocked site that meets Company standards.
Maintain a professional and supportive image among employees and supervisors.
Develop positive professional relationships with suppliers and resolve customer complaints promptly and professionally.
Promote a safe, positive public image in the neighboring community and train employees on safety procedures.
Prepare timely written performance appraisals and provide performance-based feedback.
Ensure customer service, site image, and marketing execution meet Company standards.
Communicate information to employees in a timely manner and hold ongoing communication meetings with site employees and the Market Manager.
Evaluate site needs and develop action plans to meet objectives.
Organize and maintain site files and manuals; ensure reports are completed accurately and on time.
Ensure merchandise is stocked, attractively displayed, and correctly priced, and required employment posters and signs are accessible to employees.
Analyze daily sales and expense information and take action to maximize sales and net profits.
Budget and forecast P&L lines and manage merchandise margins.
Safeguard and account for money received and disbursed, and conduct other financial analysis needed to maximize sales and net profits.
Perform other duties as assigned or delegated by the supervisor.
Perform occasional outdoor work, including cleaning parking lots and gas pumps and taking out garbage.