Assistant Manager - NEW STORE - Madewell
About The Position
As an Assistant Manager at Madewell, you are part of the leadership team and help drive profitability through genuine customer connections, brand loyalty, and community engagement. You provide immediate feedback and coaching to the sales team to maximize performance, and collaborate with the leadership team to adapt strategies for business success and provide operational support. You support the Store Director and Associate Store Manager in achieving business results and own an assigned division of responsibility, such as Visual Merchandising, Operations, HR, or Service & Selling. You help ensure smooth store operations, team accountability, strong customer service, associate development, and community engagement.
Requirements
- 1–2 years of retail management experience with a similar scope.
- Passion for supporting the brand, customers, and teams.
- Stay up to date with current fashion trends and industry developments.
- Demonstrate teamwork, flexibility, and courtesy when executing tasks.
- Demonstrate innovation, champion new ideas, and use strong problem-solving skills while navigating uncertainty.
- Scheduling flexibility, including nights, weekends, and holidays.
- Ability to bend, reach, and stretch for product, and lift, carry, and move at least 40 pounds (18 kilos).
Responsibilities
- Support the Store Director and Associate Store Manager in driving business results and maximizing profitability.
- Own an assigned division of responsibility, such as Visual Merchandising, Operations, HR, or Service & Selling.
- Manage store operations, systems, and technology while ensuring accountability.
- Assist with recruiting, training, and development efforts as needed.
- Partner with store leadership to create a collaborative working environment for associates.
- Help the team stay on track to exceed goals and provide best-in-class customer service.
- Lead fit sessions to strengthen associates’ product knowledge and customer connections.
- Develop innovative ways to engage the community and build loyalty through events.
- Step into a variety of sales-floor roles as needed.
- Provide immediate feedback and coaching to the sales team to maximize performance.
Benefits
- Competitive base pay and bonus programs.
- Up to 60% discount on branded J.Crew, J.Crew Factory, and Madewell products.
- Entertainment, travel, fitness, and mobile technology discounts.
- 401(k) plan with company matching donations.
- Medical and prescription coverage.
- Competitive paid time off plan, including paid holidays (full-time).
- Dental, vision, and life insurance (full-time).
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
No Education Listed
