Assistant Store Manager

Kontoor Brands, Inc.•Breckenridge, CO

14d•$25 - $30

About The Position

The Assistant Store Manager is a key store leader responsible for opening and closing the store, sales performance, exceptional customer experience, and day-to-day operations. The role supports the Store Manager by leading the sales floor, coaching team members on customer engagement, loyalty, and operations, and ensuring store standards, processes, and policies are consistently followed. The Assistant Store Manager acts as Manager-On-Duty on a rotating basis and supports recruiting, scheduling, payroll processing, team engagement, and retention efforts. This position requires open availability, including evenings, weekends, and holidays. Work involves standing and moving throughout the store for shifts of up to eight hours, handling and organizing merchandise, and using store technology and office equipment. The listed pay range is $25–$30; the posting does not specify the pay period or currency.

Requirements

Must be at least 18 years old.
Must have open availability, including evenings, weekends, and holidays.
Must be able to communicate clearly and respectfully with customers and team members.
Must be able to use store technology and office equipment, including point-of-sale systems, computers, and handheld devices.
Must be able to stand and move throughout the store during scheduled shifts of up to eight hours.
Must be able to lift and carry up to 25 pounds regularly and up to 50 pounds occasionally, with team support as appropriate.
Must be able to reach, bend, stoop, crouch, and stretch to retrieve merchandise and maintain store standards.
Must be able to use vision and attention to detail to read labels, organize merchandise, and support customers.
Must be able to use hands for fine manipulation, including folding, hanging, and organizing apparel.

Nice To Haves

Retail or customer-facing experience is preferred but not required.

Responsibilities

Ensure store sales performance by upholding retail standards, modeling selling behaviors, and coaching team members.
Engage customers through open-ended questions, active listening, and personalized product recommendations.
Review trends and share findings with managers to adjust selling strategies.
Communicate store loyalty goals, review daily results, and coach team members to strengthen loyalty performance.
Maintain visual merchandising standards and ensure the store is clean, organized, and well stocked; adapt merchandising to support sales and product storytelling.
Lead daily store operations, including opening and closing, point-of-sale integrity, freight processing, loss prevention, and safety initiatives.
Independently merchandise the store in accordance with brand guidelines, adapting displays to support sales and visual impact.
Ensure adherence to company policies, procedures, and operational guidelines.
Respond promptly to customer or employee injuries and report them immediately to Human Resources.
Participate in Loss Prevention Audits, review results, and execute plans to meet district and company shrink goals.
Conduct regular walkthroughs to assess safety, loss-prevention risks, and store readiness.
Identify and communicate improvement suggestions to the Store Manager.
Manage controllable expenses to support achievement of P&L targets.
Act as Manager-On-Duty on a rotating basis.
Manage freight, inventory, and store processes.
Provide timely coaching and feedback to team members.
Assist the Store Manager with recruiting, scheduling, and payroll processing.
Build relationships with district peers and other stores by sharing best practices and seeking feedback and training where applicable.
Partner with the Store Manager to create and execute team engagement and retention events and contests.
Address and resolve customer concerns quickly and professionally.
Communicate clearly and respectfully with customers and team members.
Assist with customer needs, merchandise recovery, and general store organization.
Push or pull merchandise racks, assist with restocking, and perform occasional manual tasks such as assembling displays or adjusting store layouts.