Home Store Logistics Assistant Manager

Four Seasons, The Care You Trust•Arden, NC
•Onsite

About The Position

The Home Store Logistics Assistant Manager coordinates daily pickup and delivery scheduling and works with Operations Managers at each location to maintain a high level of customer and donor service. The role oversees Home Store driver teams handling pickups and deliveries for the Home Stores and Warehouse, monitors warehouse inventory levels and standards, and assists with preparing warehouse sales. In collaboration with the Retail Director and Operations Managers, the Assistant Manager helps ensure each Home Store is appropriately stocked, including coordinating the transfer of donated merchandise between locations. The role includes loading and unloading household goods from residences and businesses to and from trucks; assisting driver teams with deliveries of items sold in retail stores and pickups of donated items as needed; and packing or wrapping household goods to protect them during transportation, storage, or shipping. The Assistant Manager is responsible for the safe and efficient operation of Four Seasons trucks and other vehicles used for Home Store and Warehouse operations. The position is full-time, hourly, and non-exempt, with a stated schedule of Monday through Friday, 8:00 a.m. to 4:30 p.m., and some Saturday hours. The work locations include the Hospice Home Store, Henderson County, the Warehouse, Buncombe County, and Transylvania County.

Requirements

  • Some experience driving and loading delivery and/or large vehicles.
  • Must be at least 21 years old to operate a delivery and/or large vehicle, due to liability insurance requirements.
  • Valid driver’s license.
  • Proof of automobile insurance.
  • Knowledge of proper body mechanics.
  • Strong organizational skills.
  • Strong written and oral communication skills.
  • Strong interpersonal skills.
  • Ability to work flexible hours if needed.
  • Ability to participate as a team player.
  • Availability and potential to work at multiple retail locations, including the Warehouse and Home Store.
  • Ability to meet the stated physical requirements, including lifting, carrying, pushing, or pulling up to 100 pounds.

Responsibilities

  • Schedule daily pickups and deliveries.
  • Work with Operations Managers at each location to maintain strong customer and donor service.
  • Oversee Home Store driver teams responsible for pickups and deliveries for the Home Stores and Warehouse.
  • Maintain warehouse inventory levels and standards, and assist with warehouse sale preparation.
  • Coordinate merchandise transfers between locations to help ensure each Home Store is appropriately stocked.
  • Load and unload household goods between residences or businesses and trucks.
  • Assist driver teams as needed with retail deliveries and donated-item pickups.
  • Pack or wrap household goods to protect them during transportation, storage, or shipping.
  • Operate Four Seasons trucks and vehicles safely and efficiently for Home Store and Warehouse operations.
  • Work toward performance goals and pursue progress toward an individual development plan.
  • Represent Four Seasons values in the community through respectful, courteous, professional customer and donor service.
  • Handle donated and delivered items with respect, care, and safety.
  • Follow company policies and procedures for packing, unpacking, loading, and unloading goods.
  • Provide tax receipts for donated items.
  • Respect donors’ property and wishes.
  • Perform other similar duties as assigned.
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