Home Store Logistics Assistant Manager

Four Seasons, The Care You Trust•Asheville, NC

1d•Onsite

About The Position

The Home Store Logistics Assistant Manager is responsible for scheduling daily pickups and deliveries and coordinating with Operations Managers at each location to maintain strong customer and donor service. The role oversees Home Store driver teams handling pickups and deliveries for the stores and warehouse, manages warehouse inventory levels and standards, and assists with preparation for warehouse sales. Working with the Retail Director and Operations Managers, the assistant manager helps ensure stores are appropriately stocked, including coordinating the movement of donated merchandise between locations. The position involves loading and unloading household goods from residences and businesses to vehicles and back, assisting driver teams with customer deliveries and donation pickups as needed, and packing or wrapping household goods to protect them during transportation, storage, or shipping. The assistant manager is responsible for the safe and efficient operation of Four Seasons vehicles used for Home Store and warehouse operations. The role also requires courteous, respectful, and professional service to donors and customers, adherence to moving procedures, and care for donated and delivered items and donor property.

Requirements

Some experience driving and loading delivery and/or large vehicles.
Must be at least 21 years old to operate a delivery and/or large vehicle due to liability insurance requirements.
Valid driver's license and proof of automobile insurance.
Knowledge of proper body mechanics.
Excellent organizational skills.
Excellent written and oral communication skills.
Excellent interpersonal skills.
Ability to work flexible hours if needed.
Ability to participate as a team player.
Availability and potential to work at multiple retail locations, including the warehouse and Home Store 2.
Ability to meet the stated physical demands, including lifting, carrying, pushing, or pulling up to 100 lbs.

Responsibilities

Schedule daily pickups and deliveries.
Coordinate with Operations Managers at each location to maintain strong customer and donor service.
Oversee Home Store driver teams performing pickups and deliveries for the Home Stores and warehouse.
Manage warehouse inventory levels and standards.
Assist with warehouse sale preparation.
Coordinate the movement of donated merchandise between locations to help keep each Home Store appropriately stocked.
Load and unload household goods from residences and businesses to and from trucks.
Assist driver teams with delivery of sold items and pickup of donations as needed.
Pack or wrap household goods to protect them during transportation, storage, or shipping.
Operate Four Seasons trucks and vehicles safely and efficiently for Home Store and warehouse operations.
Represent Four Seasons values in the community by treating customers and donors courteously and professionally.
Handle donated and delivered items with respect, care, and safety; follow company moving procedures for packing, unpacking, loading, and unloading goods.
Provide tax receipts for donated items and respect donor property and wishes.
Work toward performance goals and individual development plan progress, and demonstrate Four Seasons values and competencies.
Perform other similar duties as assigned.